100 N Mario Capecchi Dr
Salt Lake City UT 84113

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426 Google Reviews

4.1

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    Sara Yingling
    Dec. 22, 2018, 4:15 a.m.

    Thanks for saving my child life

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      Rosa Escobar
      March 19, 2020, 1:06 a.m.

      Nuestra nieta Chelsea Escobar, una amiguita muy querida Verónica y un amigo está hospitalizado ahora Hayden Killpatrick. Y a todos les han dado un excelente servicio, es uno de los mejores hospitales para niños que Dios los bendiga por su labor de amor y Servicio 😇❤️

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        Casey Hubbell
        March 9, 2020, 7:33 p.m.

        Actual care was great, but it managed to justify charging us $7000 for one night of just observation and some basic medications. Get ready to pay out of the nose for the simplest of things. But thanks to my awesome insurance "discount", I only paid $5500.

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          Mac Rose
          March 4, 2020, 10:25 a.m.

          I wish we could have gone somewhere else, I don’t like that Primarys is my only option. I had a great experience 5 years ago with my daughter, but not this time. It is not the same level of care I have come to know, or expect. My daughter had surgery, and then We never heard from her surgeon again. We were discharged without follow up from him or anyone on his team, and we had numerous complications and all the calls fell on deaf ears. We put our pediatrician in a hard spot with seeking answers for my daughters post-surgery infection. It finally took my pediatrician calling a friend who works there to have us seen. So frustrated and angry at the lack of care my daughter saw from the pediatric urology team. I hope I never have to come back. *update Primarys responded below rather quickly after posting my review, and I immediately called and email AGAIN. No response.

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            Larissa
            Feb. 25, 2020, 2:19 p.m.

            My little man, Atlas was life flighted a month ago from riverton hospital to primary's. The flight nurses we got were amazing! One of them charged at the PICU and was very concerned with my son's care when he would come on shift. In such a trying time, he even performed a blessing for Atlas which in my opinion, is beyond caring for your patients. The respiratory therapist were absolute rockstars and I have a whole new appreciation for them! The PICU nurses were some of the most skilled and loving people. Their knowledge was admirable, and they all treated Atlas like he was their own. To add, the attending who kept trying to talk me into a calmer mindstate was phenomenal, and I wish I could thank her for putting up with my emotions. At the end of my son's stay, the floor nurses were great as well! Such loving hearts who really do care deeply for these kiddos. After a month of being in the hospital and half of that being intubated, we are home, healthy, and happy! Atlas and I thank primary's staff for the exceptional care!!!

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              Tammy Harr
              Feb. 19, 2020, 7:34 p.m.

              II have used Primary Children's for years due to having severe asthmatic child and other children with various problems. They were the greatest handling my kids and giving great care. Even a granddaughter has been in and out with back surgeries. Great caring place.

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                Britney Melburn
                Feb. 13, 2020, 2:39 a.m.

                Brought our son here tonight for a facial laceration he ended up need stitches. I felt like the resident was great at explaining things in detail and she spoke to her colleagues asking for their opinion on the best way to handle the cut. The nurse and person who came in to blow bubbles and sings songs was helpful during his procedure. I appreciated both the supervising physicians to come and check his sutures and answer any questions we had. Great people we sincerely appreciate it.

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                  Gracie Kendal
                  Feb. 12, 2020, 1:08 p.m.

                  I loved being at primary children’s hospital because they took care of me and they gave me lots of food and smoothies and my mom was by my side. 🌷

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                    To Dimensions
                    Feb. 6, 2020, 2:55 p.m.

                    The serene environment is what impresses me most. Thank you!

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                      Hannah Hancock
                      Feb. 3, 2020, 11:57 a.m.

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                        David James
                        Feb. 1, 2020, 4:49 p.m.

                        Took my daughter in based on an evaluation of another doctor believing she had appendicitis, turns out she was just backed up. The staff was basically a bunch of little girls in belly shirts more concerned with entertaining my daughter than finding out what was wrong with her they charged me $1100 dollars before i even saw a doctor. Doctor was young and inexperienced and was a third party doctor which basically means they are going to charge you twice on everything for the same service. We walked away with a $2000 dollar bill and no answers, we didn't find out what to do with my daughter until a fallow up visit two days later at another hospital. I will never go here again.

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                          croperful
                          Nov. 20, 2019, 10:38 p.m.

                          Horrible experience. They kept mixing my daughter's chart up with someone else's. Couldn't believe all the threats I was faced with as a mother. They charted horrible lies. I grew up believing they were the greatest, but we lived a total nightmare. We were vulnerable and needed help and they have some nasty people there. After coming home and requesting our medical records they still were horrible. Most of the records weren't available. I am a registered nurse. I can't believe how unprofessional they were. Half the staff was good the other half deplorable! Sad.

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                            Silence C
                            Jan. 24, 2020, 6:59 a.m.

                            The hospital as a whole is amazing; however the neurologist we've repeatedly dealt with in the emergency department is condescending and dismissive. My infant daughter has had eight tonic-clonic seizures in two months, three of which happened yesterday. Two of those three happened back to back with no recovery in between. I was told that if that happened to occur she needed to be seen as it constitutes an emergency. We live out of state, so we drove to our local E.R. and they called the neurologist on call at Primary Children's. He was uninterested and simply said to up her medication dose to 1.5 ml twice a day. She's currently taking 2 ml twice a day; so his advice was irrelevant. I was then told that they had nothing else to say about it. My hospital is small and does not have a doctor on staff capable of helping my child, so my baby received no care. The neurology department has continuously dismissed my baby and refused to allow her to be transferred from our hospital to theirs.

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                              brett internet
                              Jan. 20, 2020, 3:57 p.m.

                              In 2018 they posted a $7.7 billion annual revenue but the higher ups can't figure out how to treat their nurses right.

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                                Janella Pulu
                                Dec. 31, 2019, 2:53 p.m.

                                Unfortunately, I am really disappointed in the care for my 23 month old granddaughter. After treating her at home with Tylenol for a day and a half, her fever reached 104 degrees and because she was in such discomfort with the fever and vomiting we decided to take her to the ER at Primary Childrens. On Saturday night (12/28/19) around 7pm we arrived at Primary's because it is suppose to be the best for our children in the valley. Our wait was not long but neither was our stay. We were in and out of the ER within 20-25 minutes. I'm assuming the first to see my granddaughter was a PA, she didn't say she was a PA but she did ask why we came in. We explained to her the symptoms and our concern for her high fever. The "PA" explained that a high fever of concern would be 106 to 107.... really ?? Are we to wait for the baby to have a seizure first? They did the routine vital signs but no tests at all and just the offer of a prescription for tylenol. The PA thought it was a virus and there was nothing they could give her more. She then explained that the doctor would stop by to see us and then we would be released. He did stop by and talked to us about spreading viruses and explained that it could last up to 5 days. Mind you, we explained that she did not have any other symptoms (no runny nose, no cough) just the high fever that was not going away and vomiting. We left a little confused because we felt like they told us we brought her in for no reason. At home we continued to give her Tylenol and ibuprofen to combat the fever which continued on through Sunday. Monday my daughter made an appointment to see her daughters pediatrician, come to find out she has a UTI. My granddaughter needs antibiotics for a UTI, something the ER doctors at Primary did not bother to find out two days earlier. In fact, the whole visit from admission to discharge at Primary's each person in contact with my grandbaby called her "him" or "he"...assuming she was a boy. No one checked her chart but just assumed this baby in red pajamas and curly hair is a boy. Maybe that played a part in NOT checking for a UTI. I don't know, I just don't think they cared. Unfortunately, at the pain of our little one we now know better. No one's baby should suffer longer then necessary. Please be more thorough.

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                                  Tim Peacock
                                  Dec. 25, 2019, 12:12 a.m.

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                                    Zhou YU
                                    Dec. 20, 2019, 4:35 p.m.

                                    Our problem has been rectified. We appreciate IHC's willingness to address our concerns.

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                                      Nancy Carranza A
                                      Dec. 16, 2019, 5:54 p.m.

                                      Dr Dana Johns is one of the very few and great surgeons I met. She’s awesome! All staff at the hospital are just great they go beyond the extra mile. So very happy with the great service.

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                                        Alberto De La Torre
                                        Dec. 3, 2019, 8:12 p.m.

                                        We took our daughter in with possible fracture or nursemaid’s elbow. From check in to check out my daughter was treated like the princess she is. Talking to her in sweet voices, gifting her stickers, dolls, a mermaid blanket, staff getting on their knees to blow bubbles at her to distract her so that the doctor could get an accurate diagnosis. I was blown away. We left with a 100% cured nursemaid’s elbow. We don’t even experience such great service at a 5 star resort. Thank you primary children’s hospital, you have earned my respect.

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                                          Shelly Myers
                                          Dec. 3, 2019, 3:38 p.m.

                                          Our sweet baby boy Milo was in the NICU at Primary Children's for 3 weeks with the most incredible team of nurses and doctors. He ended up passing away after 19 beautiful days, but my husband and I are so grateful for everyone who cared for him and for us. They really loved our son, and it showed in everything they did. They always put his comfort and quality of life first and truly tried everything they could to keep him here with us. They empowered us to make decisions about our son's care and involved us every step of the way. They were kind. They were caring. And they were incredibly skilled. We love our team here and are forever grateful for the selfless work they do every single day.

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                                            Jacob Andra
                                            Nov. 28, 2019, 1:20 p.m.

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                                              jessica
                                              Nov. 20, 2019, 9:40 a.m.

                                              They have an amazing cleft palette team! Their ER staff rocks! The pharmacy staff helps us fill prescriptions we can’t afford in Wyoming! We’ve been on this journey for a year and have never been disappointed. Thank you Primary Childrens and our cleft palette team!

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                                                Emmie Farnsworth
                                                Nov. 16, 2019, 4:43 p.m.

                                                My daughter has a rare disease and goes to primaries all the time for lab draws and clinic. The staff have never let me down. She is always well taken care of and the staff recognizes her every time we get a lab draw. She was admitted at one point for a separate rare disease and the staff did a great job keeping her healthy and acting quickly to make sure the outcome was positive. They worked as a team to make sure all aspects of her health were taken care of. At times we had multiple specialists collaborating to make sure all around she was taken care of. At this point I dont trust anyone as much as Primaries. Thanks for all you guys do ♡ you saved her life.

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                                                  Michelle Kelly
                                                  Nov. 5, 2019, 3:50 a.m.

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                                                    Mark Blackmoor
                                                    Nov. 1, 2019, 1:06 p.m.

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                                                      Simba Mawoza
                                                      Nov. 1, 2019, 6:26 a.m.

                                                      It's now 11/01/19 and one of your doctor's named Chuck informed me on 10/27/19 that one of the administration staff would get in touch with me about my concerns. How can a hospital possibly make decisions for an infant without informing a parent? They encourage you to go home, write number all over the hospital walls for up-to-date notifications and they still make decisions for you that are life changing... not only for you, but your child also! I'm still waiting for my call because at this time I have no hope for this hospital and all of it's sub-par staff. Take about a business model that is more worried about meeting a bottom line than actually taking care of people.

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                                                        Amanda Larson
                                                        Oct. 27, 2019, 5 p.m.

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                                                          cherrie williams
                                                          Oct. 2, 2019, 9:46 p.m.

                                                          A place for children. Lots of things to do.for all ages.when in the hospital

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                                                            Tim Cook
                                                            Sept. 25, 2019, 2:12 p.m.

                                                            Good luck ever visiting your sick children because this hospital offers nowhere close to enough parking.

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                                                              Staci Alvey
                                                              Sept. 23, 2019, 8:41 p.m.

                                                              I would like to thank the amazing staff on the NTU floor specifically Jenny, Jessica, and Allie. Also just out of surgery we were greeted by the sweetest, patient and caring nurse Katie. All of these ladies have gone above and beyond in making our boys time here the best givin the horrible situation. Also they were very accommodating of us as parents. Thank you thank you thank you ladies are amazing. Best nurses ever they all need raises.

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                                                                tay clark
                                                                Sept. 17, 2019, 12:20 p.m.

                                                                They accused us of abuse I will never take another child up there

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                                                                  Elizabeth K
                                                                  Sept. 14, 2019, 12:16 a.m.

                                                                  My son needed two heart surgeries. Both were performed by Dr. Hussain. We were very happy with with the surgeries and the care he received in the CICU. The doctors genuinely care and and very open and honest. We had a few issues with speech therapy and a couple of nurses and all our problems were addressed and handled professionally when we brought up our concerns. PCH also made a special effort to make our son feel as at home as possible which we really appreciated.

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                                                                    Valerie Green
                                                                    Sept. 7, 2019, 1:27 a.m.

                                                                    My daughters team of doctors, nurses and techs were fantastic. She had a medical emergency that was life threatening, they all went above and beyond to save her life and never gave up. They made her and I feel comfortable during her stay. Keeping me in the loop of her care Dr Dickerson I am very thankful to you for your continued efforts as well as your gifted team! Austin, your awesome as well thank you for tracking me down to inform me of what was happening. Thank you!!!

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                                                                      Darla Baker
                                                                      Aug. 28, 2019, 9:21 a.m.

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                                                                        ZN Brix and Vlogs
                                                                        Aug. 14, 2019, 7:44 p.m.

                                                                        They took great care of me when i ha possible appendicitis thanks for everything Its me zackary nebeker Coming back to this makes me More likely to give more information lol. Great surgeon team, nurses, and food. great service you can get for any type of injury. if you have medical emergencies, these people can help you.

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                                                                          Kara Ballew
                                                                          Aug. 8, 2019, 10:21 a.m.

                                                                          negligent care You were very aware of my experience, since 4 of my children had surgery there. I went to risk management and to your accrediting agency, who opened an investigation based on my concerns; you did everything you could to not only not address concerns, but to cover your tracks. At this point, please don't add insult to very serious injury. It cannot be undone.

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                                                                            JKru
                                                                            Aug. 6, 2019, 4:03 p.m.

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                                                                              Soraya Aloua
                                                                              Aug. 1, 2019, 8:26 p.m.

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                                                                                Jenis m Vasques
                                                                                July 22, 2019, 8:52 a.m.

                                                                                Atención al 100%

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                                                                                  Chelsea Astle
                                                                                  July 22, 2019, 2:09 a.m.

                                                                                  Took great care of my baby on our 5 day stay in neurology. Went above and beyond to help with our 18 month old having to lay flat for 5 days is no small feat!

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                                                                                    Elizabeth LaMadeleine
                                                                                    July 21, 2019, 12:56 a.m.

                                                                                    This is an excellent hospital. The staff has always been courteous, empathetic, and knowledgeable.

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                                                                                      Katherine Wey
                                                                                      July 16, 2019, 10:27 p.m.

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                                                                                        Lauren Elizabeth
                                                                                        July 13, 2019, 12:54 a.m.

                                                                                        This doctor (Stephanie Spanos, MD) came in and met with us briefly (less then 5 minutes) and didn't even exam our child. She came into our room with a medical mask on that she didn't remove. She gave us a lecture on child behavior (which I am aware of as a licensed clinical social worker and one who has worked as a child therapist), and said that our daughter was "having a temper tantrum" and "testing boundaries," I would not have taken my daughter to the emergency department for a temper tantrum. As a parent you know your child and are able to recognize when their behavior is abnormal. She stated that per the resident her throat was red which may indicate an infection but provided no answer and/or explanation other then that. She stated that we were fine to be discharged, we were out of the ER within an hour. Our daughter woke up again that night wailing in pain for several hours. She was 21 months at the time, so she was not able to articulate what was going on with herself physically.They did not even run ANY blood work to see if she was fighting an infection. The provider had absolutely no bedside manner. I hate to give one star to a facility but I am absolutely aghast at our experience. The nurse and the resident doctor were great, however, Dr. Spanos (the fully licensed practitioner) left nothing to be desired. We left with literally NO answers, no diagnosis, a lecture, and a bill. Yes, even with insurance (not a high deductible plan) the provider billed us $335 for her less then 5 minute conversation where she literally did not even touch our child or exam her herself. Based on this experience I give one stars, however, since it is the only children's hospital there are unfortunately no other options. If you need to go and Dr. Spanos walks into the room request a second opinion, i wish we would have.

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                                                                                          Sherard Lier
                                                                                          July 12, 2019, 11:49 p.m.

                                                                                          Was in the critical NICU visiting family... i have always respected nurses and doctors for the work that they do... but the lack of basic caregiving knowledge that the staff and doctors have is mind blowing and instead of fixing it they cover it up. For example once the parents start talking about there experiences to one another they move them to another room... they have the HR hotline that you can contact but it just a way for the hospital to cover its butt. Nothing ever happens. They keep doing the same stuff... their favorite word is “I’m sorry”. If you go to this NICU you go to see your baby get put through tons of studies where students come in and use your baby as a class project and eventually they die. I will never never forgive primary children’s for what they did!

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                                                                                            Benjamin Balls
                                                                                            July 3, 2019, 11:25 a.m.

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                                                                                              jackie hill
                                                                                              July 1, 2019, 10 a.m.

                                                                                              Such an amazing environment and the staff is amazing so kind and caring. And always ready to go above and beyond for the littles they care for.. 1 negative is-- I took my kiddo in for a same day procedure and of course it is nothing to eat or drink for hours prior to getting there, they put you in these rooms with a glass wall looking out you see nurse station. Thats great but they stand there infront of counter eating and drinking. So your 5yr old child is crying they are hungry and thirsty. not cool at all.. it would be nice if they kept it behind the counter where kids are not able to eye it the entire 2 hrs they are waiting. I don't expect them to not have it as some one who is in the medical field I understand it's needed but please keep it out of the child's eye view !!

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                                                                                                Thomas P Barnett
                                                                                                June 17, 2019, 2:10 a.m.

                                                                                                Was sent from St. Mark's to Primary Childrens for help with my son. Much better service, much more capable, and real people trying to help. Very thankful for their service today making sure my son was okay.

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                                                                                                  Shelly Huntington
                                                                                                  June 14, 2019, 5:09 p.m.

                                                                                                  If your child has RSV, my advice would be to take them elsewhere. My child was repeatedly sent home and had to come back due to continued illness. Medical team puts large amounts of pressure on parents to take children home on oxygen. They treated us like overly concerned parents and brushed off our concerns about the status of his sickness several times. We reached out to patient satisfaction and they did not help (for those of you being recommended for that). I have never taken the time to write a review for anything before and just hope that other parents can be more informed than we were. Even if the doctors pressure you or don't listen to you, follow your gut!

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                                                                                                    mireya antunez
                                                                                                    June 13, 2019, 7:18 p.m.

                                                                                                    Porque son muy eficaces

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                                                                                                      Mrs. Tanya's Storytelling
                                                                                                      June 12, 2019, 2:22 p.m.

                                                                                                      Only 4 Stars cuz We got here early and are feeling like we should be in a room as it's now ten minutes past the appointment time. My daughter just reminded the staff about us being here. Could be a miscommunication or something. No one else is waiting but us. Restroom was clean. Staff is friendly. Nice waiting area. Lots of toys and books to entertain little people. Beautiful view of the city. Just not liking the delayed response to our appointment today. Our family time should be considered important to the medical team. We have lives also. We've been here for about an hour.

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                                                                                                        Zabrina Garcia
                                                                                                        June 7, 2019, 11:54 a.m.

                                                                                                        This was the most wonderful experience my son had, even though he did have medical attention he had the greatest stay. My son had his first seizure and being 2 years old that was scary for a mother. We had a horrible experience at Davis hospital but once we were transported the staff made him feel so comfortable that he didn’t even want to leave. We were transported at 3 in the morning knowing we were there late they just let us stay there very night and give him rest. Even thought we couldn’t pin point exactly why he was having seizures the fact that the neurologist and nurses were so helpful and kind made his experience just that much better.

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                                                                                                          Adriana Santiago
                                                                                                          May 26, 2019, 11:07 p.m.

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                                                                                                            Nicholas Meinzer
                                                                                                            April 29, 2019, 12:19 p.m.

                                                                                                            Pretty strange business... These folks really, really wanted to give my 6 year old morphine and oxycodone. After a simple surgery to put a couple of pins in my sons broken humerus the fella in the recovery room was greatly in favor of giving my guy morphine, I said, lets just try the Tylenol and see how he does; in 20 minutes my boy was chatting and watching cartoons. Then the nurse Bret comes in with the Oxy prescription and starts explaining it to mom. Again I chimed in that we should try to stay away from that, didn't get demanding, just gave a no-vote. Bret got visibly offended and gave some justification about better healing if there was no pain, I RESPECTFULLY disagreed (but was still open to it if he was in serious distress) and she left after saying we could take our boy home in a few minutes. Then another nurse came in and gave a story about a delay in the prescription. A waiting game started, until I went out and started asking if they were hoping to just wait me out so they could privately encourage my x-wife to give our kindergartner highly addictive drugs (again, I was flexible on it, just felt we should avoid it if possible). They sheepishly got the prescription together and hustled us out. Our son was fine afterward with just the Tylenol, and not just bearing it, he was fine, smiling, playing video games on an ipad, didn't need to be doped up or potentially pre-disposed to the addiction that's tearing this country apart right now. Also, I wanted to ask the surgeon a few questions afterward - no way, the people on the phone behaved as though that was an absolute impossibility... which I though was strange. They did do an efficient job of patching up the boy's arm and billing the insurance though.

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                                                                                                              Sam Burton
                                                                                                              April 26, 2019, 4:34 p.m.

                                                                                                              Atrocious. I finally understand why so many people scoff at local fundraisers and it only took one experience. Honestly though, tell me how YOU would feel after bringing your 2 month old in because there was dark/red discharge in her diapers, waiting 5 hours in a hospital room, going through lab tests and x-rays (all state of the art, I might add), seeing "the doctor" for 90 seconds halfway through, and being told at the end, "Yup, it's blood. Dunno why though. Follow up with a pediatrician." Oh, and being charged?!!! Now, the staff was more than pleasant, granted; they gave us a self-pay discount as we aren't covered, great! But we paid the labs, the DR., the x-ray, $353 the day of, but because "the severity of the emergency was upgraded while you were there", we still owed $700 more by the time the smoke cleared. HOW?!? AND FOR LITERALLY ZERO ANSWERS???? YOU WANT MORE MONEY????? Now we did dispute it and were walked through the process in a kind and courteous fashion, but the bill was reduced only by $300. Now we are grateful for that, don't get me wrong, but that's still a pretty expensive "your guess is as good as mine" . . . And they still insist we pay. Nobody hires a guy to do their porch, pays in advance, at the last second is told "can't actually do that", and let's the guy walk off with your money. I'm perfectly alright paying for answers and "expert" help, but not this. Making monthly installments under duress . . .

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                                                                                                                donna kemp
                                                                                                                April 5, 2019, 2:28 p.m.

                                                                                                                Great staff answered all my questions my son was there for influenza and pneumonia they treated him great my son has autism and they made him relaxed monitored him 24 hours a day and gave him machines to help his sensory disorder I am very thankful for what they have done to get my boy better

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                                                                                                                  Game Zone
                                                                                                                  April 3, 2019, 2:37 p.m.

                                                                                                                  They saved my life

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                                                                                                                    Ngoc Nguyen
                                                                                                                    April 2, 2019, 1:12 a.m.

                                                                                                                    I been here and waiting 2 hours. And I still waiting in ER room .

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                                                                                                                      ame merriman
                                                                                                                      Jan. 25, 2019, 11:44 a.m.

                                                                                                                      My son is 8 weeks old he was lifeflighted to primary children's. The week before he was lifeflighted he was hospitalized at Utah Valley and they were amazing, they ran tests and did everything to find out what was wrong with my son. They did a live ultrasound with primary children's they concluded that his digestive system was working slower than normal. Our regular Dr. Diagnosed him with "failure to thrive", because he was vomiting a lot, he was not gaining enough weight. And the slow digesting was most likely the cause why. He was lifeflighted to primary children's the week after all this, because he went pale white, non responsive, and eyes rolling to the back of his head. The Dr. at primarys was only focusing on the weight gain and failed to run tests up there. Our regular hospital ran some tests before he was lifeflighted came back normal but some tests they could not run due to not having the resources. Anyways I hated the Dr. at primarys she refused to listen, she was disrespectful basically called us liars and how she did not see anything wrong with him except "failure to thrive". Anyways he started doing weird things with his eyes and going white I went and got "our nurse" she told me to videotape that so they could see. I don't have time to videotape it if it's seizures he would need medical attention not a videotape. We had a social worker come in and said "I heard you are not happy with the care"?, we said "no, because the Dr. and the nurse will not listen". I said "they wont run tests to find out what is wrong with my son". He then has the nerve to say "they have ran tests". I looked at him and "said no they have not, but Utah Valley did last weekend and found this wrong". He then asked "have you been here the whole time"? I said "yes we only have left to get food". He left said "he would come by the next day". That same night me and my fiance decided to go get dinner from the cafeteria, we were not gone long we walked into my son's room and he was laying in vomit, the same nurse came running in admitted she knew he puked, but did not expect us back that soon. I am beyond livid you people are supposed to be taking care of kids, what if my son would have choked?. Social worker never came back, Dr. never ran tests and that nurse acted like we were the plague. We then seen that nurse when she was switching shifts and told the nurse coming on shift to leave my son's iv in even though they have not used it once, so when he is weighed he weighs heavier. That is false weight you should be real proud of your nurse trying to falsify weight gain. The Dr. discharged us the next day and everytime I brought up the slow digesting she said no not the case. Utah Valley has the test results for proof. I will never go back here or recommend this hospital to anyone. My son has to see a gastrointestinal specialist even though the Dr. At primarys said "no he is digesting fine". And the gastrointestinal specialist will not be from that hospital. We did have some great nurses and techs though and I will recognize them.

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                                                                                                                        Jerusha Hess
                                                                                                                        Jan. 20, 2019, 8:57 p.m.

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                                                                                                                          Stephanie Carter
                                                                                                                          March 24, 2019, 3:58 p.m.

                                                                                                                          I absolutely LOVE having a children's hospital here. I live about an hour away and will still take the time to drive to their ER if my child needs a doctor. After taking my son to a local ER for some fairly scary symptoms and getting no answers I was very frustrated. When the symptoms starred again the next weekend I took him to PCH and they did a complete work up, gave us some possibilities of what could be causing it, and got him scheduled with the appropriate specialist. In fact they even had the fellow for that dept come look at my son that night just to make sure it was safe to go home. This doctor was AMAZING and really took his time listening which made this nervous momma feel MUCH better. We are very lucky to have PCH in the valley, so if your child needs care from more then their pediatrician please rake the time and go here!

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                                                                                                                            Bri A
                                                                                                                            March 8, 2019, 6 p.m.

                                                                                                                            This E.R. is TERRIBLE. We have been coming here for years and I can't believe how bad their quality is lacking. Unprofessional staff. We've been here an hour and no one has even come into our room at all. We were sent here by another ER because he needed more detailed workup for an infection in his face that has been spreading significantly in the last hour and they act like he is not important. If this wasn't the only children's hospital close to us I would never step foot in this ER again.

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                                                                                                                              Jacob Stephenson
                                                                                                                              March 8, 2019, 2:34 p.m.

                                                                                                                              I have been there for multiple spinal surgeries and tumors on my lower back each time I come it is amazing staff are really helpful the surgeons are amazing and do really good 10/10 recommended!

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                                                                                                                                Ivette Vazquez
                                                                                                                                March 7, 2019, 12:24 a.m.

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                                                                                                                                  Diana Fiedler
                                                                                                                                  March 6, 2019, 12:52 p.m.

                                                                                                                                  I took my 21 month old daughter with high fever (3days). We already had seen two pediatricians. Anyways after she’s been on antibiotics for ear infection and no results, we took her to the ER and it was most probably the worst experience I have ever had with doctors. We were there for two hours and they would not do anything. They would come into the room take her vitals and tell all this stuff they will do but nothing. I asked several times the nurse what was going on and all they’d say is “we are very busy”.. finally after 2 and half hours I said I’m leaving. As soon as I was about to walk out the door, everyone was available, the doctor and nurses and they finally did what they were supposed to do. I’m still disgusted with the whole experience.

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                                                                                                                                    Brooke Moore
                                                                                                                                    Feb. 27, 2019, 12:38 p.m.

                                                                                                                                    ER staff was amazing!!! Thanks for taking care of my little girl. When we were scared and exhausted you were positive fast and sooo sweet to my daughter! ❤️ So blessed to have this hospital so close.

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                                                                                                                                      Izik Draper
                                                                                                                                      Feb. 22, 2019, 2:27 p.m.

                                                                                                                                      Great hospital... Unfortunately my kid had to be life flighted there but the life flight team were awesome they even came to see my kid the next day to make sure she was ok... Also i would really like to thank Jeff our night time nurse... He was amazing always made sure i was ok and constantly making sure i was informed and my daughter was comfortable... I cant thank all the people in the PICU that helped my daughter enough... Such amazing and awesome group of people that work in the PICU... Could definately tell they had my daughters best interest at heart... Again special thanks to our night time nurse. He was a true god send.

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                                                                                                                                        lizzy gonda
                                                                                                                                        Feb. 17, 2019, 12:34 a.m.

                                                                                                                                        At primary childrens hospital. I am here with my nephew and I am waiting in the PICU and the floors and walls and the tables and the counters by the drinks are disgusting!! It is miserable in here and I want it cleaned!

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                                                                                                                                          Shawnna Lazo
                                                                                                                                          Feb. 5, 2019, 2:16 p.m.

                                                                                                                                          Update: 2/5/19 Come to find out on the first stay at the hospital when my daughter went into DKA she dropped in hemoglobin 3 points and all the blood work was done but nobody thought it was important to look into where her blood went. In fact, Primary Children't sent us home with not even mentioning that she was anemic (hemoglobin from a 12.4 to a 9) and not even telling us to follow up with the pediatrician.. She was sick for 3 months and after this hospital stay 1 month later we were back in the ED with no answers and the physician then told me she was slightly anemic and if she needed iron he would give me a dosage. He never did, he told me he made her an appointment with Gastro and that never even happened. I called gastro a few days later and they said they had no record for my daughter. It took finding a pediatrician who would listen to me in the Granger system to finally tell me how anemic my daughter was and prescribe her iron pills. She spent 3 months withering away when all Primary Children's Hospital needed to do was look at their lab results and follow up with an iron study and consult with hematology. Thanks to her new pediatrician my daughter is on the mend but will take many more months because Primary Children's Hospital messed up and will not admit it. They pretty much told me that if my daughter had lost an arm or something more serious. My response was oh I am so sorry that my daughter only lost 3 months of her life and the worse Christmas ever because you guys failed to look at your test results you ordered and do nothing with them. One of the patients rights is that a patient has the right to understand all test results that are taken. We were never even informed of this test and that most of her test results from this day came back abnormal. We could have started iron a month earlier and not made my daughter worse. Be very careful when you take your child to this hospital. Ask for a copy of the Patient's Rights and ask to see test results and stay on top of what is going on, and even that won't guarantee anything because I do that and they still missed this. That day I specifically told the nurse that she was presenting new symptoms that were different from before and the nurse pretty much said look if you want to stay another night in the hospital to relax I completely understand. She must have thought I enjoy paying ridiculous amounts for health care and that I enjoy having a child in the hospital while I sleep on a plastic sofa. No, I was worried about my child and as any mother knows I was right!! Go with your gut and don't let them talk you out of it!! Not worth it. They don't listen to you and then when you get the discharge info they tell you that you must be seen at a specialist within a week and I even had a doctor call me back and tell me he talked to the specialty team and nobody called me and so I called to schedule an appointment and they are 3 months booked out while my daughter is sitting at home suffering because the doctors don't care about following through with what they said they would do. I have to use this hospital because my daughter is a diabetic and nobody else understands diabetes like primary children's but it has become too much of a monopoly and they don't care about the patient they care about getting people in and out and worrying about what they think it is instead of listening to the parent who understands their child. I have no way of getting a hold of the ED doctor to try to get him to schedule my daughter an appointment at the specialist which means that I guess my child will be missing 3 months of school. All because a stupid doctor doesn't do his due diligence. I hate going to this facility after a month of my daughter being sick and missing school I have no faith in doctors anymore! How can 8 doctors not find out what is going on, it is troubling to me. She is in so much pain and nobody is willing to help unless she is in DKA and then all they do at the ED is help get her out of DKA and send us home with no new answers of what is going on!

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                                                                                                                                            Ammara Rashid
                                                                                                                                            Feb. 4, 2019, 12:47 a.m.

                                                                                                                                            Excellent care ....humbled by the staff every time we come here for our baby. One of the best Children's hospital. Best treatment.

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                                                                                                                                              Sheralee McCool
                                                                                                                                              Feb. 2, 2019, 11:52 a.m.

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                                                                                                                                                Chris Garrett
                                                                                                                                                Feb. 1, 2019, 12:29 p.m.

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                                                                                                                                                  Lindsey neusch
                                                                                                                                                  Jan. 30, 2019, 1:51 p.m.

                                                                                                                                                  Who rates hospitals?

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                                                                                                                                                    Melanie Mulvey
                                                                                                                                                    Jan. 16, 2019, 6:23 p.m.

                                                                                                                                                    I went to two specialists. I did not receive calls from the doctors to report test results. I had used the communication portal, and sent messages but there was no return messages. I feel like my son's case was left a little high/dry. I said so in a message but heard nothing. They do nothing to initiate follow-up. It is very clear, that you must follow up and advocate. The one doctor we saw too, was just a tad flippant in response to questions.

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                                                                                                                                                      Jenna Broadbent
                                                                                                                                                      Jan. 11, 2019, 2:07 p.m.

                                                                                                                                                      Best care! Best doctors!

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                                                                                                                                                        Alissa Weller
                                                                                                                                                        Jan. 11, 2019, 1:51 a.m.

                                                                                                                                                        When my son was diagnosed with epilepsy at PCMC the neurologist was very abrupt in breaking the news and scared us with the list of things he won't be able to do, but gave us little useful information. Each time I called to report another grand mal seizure I was given a medical assistant or nurse to talk to. The neurologist has never actually spoken to us in almost 2 years since the diagnosis. Fortunately we have had good visits with the nurse practitioner and she has been the one to call us about medication changes and to order testing. Seizures are now under control and the nurse practitioner has moved to a different position, so we are basically left high and dry now. Over a week ago I called to ask questions about possible medication side effects, and was told that I would get a call back that day. Nobody called. After a week I called again....telling them it was regarding medication side effects, which seems like it might be an important topic for a physician to address, and was PROMISED a call back by the end of the day. Yep, three days later and I have had no call. All this while we are sacrificing to pay for multiple $8000 EEGs. (Btw, for these tests I was required to stay in the room with my son for approximately 20 hours each time.... except to go to the cafeteria to buy food since I wasn't allowed to order food for myself from room service, that was only for the patient. You would think when I am being billed $500 for a doctor to come in for 5 minutes to say hello to my kid that they could at least give me a damn sandwich for "free"). Extremely disappointed in our care and nervous about how to find a new neurologist when there are none in our community (we have been traveling almost 100 miles for each visit and test at PCMC).

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                                                                                                                                                          Austin Johnson
                                                                                                                                                          Jan. 8, 2019, 4:02 p.m.

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                                                                                                                                                            g2thez Zz
                                                                                                                                                            Jan. 7, 2019, 4:42 p.m.

                                                                                                                                                            The staff is AWSOME.

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                                                                                                                                                              A R
                                                                                                                                                              Jan. 5, 2019, 8:19 a.m.

                                                                                                                                                              Negative stars should be optional! PCH ER failed my child. The admit staff was professional and timely, however standard of care became nonexistent once in E R. My child was sent to PCH ER from another ER after being assessed and determined to need follow up care by specialized department. After hours of waiting, the resident who spent less than 12 minutes with my child sent us back home. The attending physician barely spoke to me , did a very cursory evaluation and left the room without a word- unprofessional at best. We were treated like a waste of their time, not taken seriously and no listened to. We are not uninsured people abusing a system we were sent to them for care and received none.

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                                                                                                                                                                Jon Kramer
                                                                                                                                                                Jan. 4, 2019, 11:34 p.m.

                                                                                                                                                                The care here is always fantastic. The doctors are specialists in their field, who go out of their way to ensure the best methods are used.

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                                                                                                                                                                  Sarah Kennedy
                                                                                                                                                                  Jan. 4, 2019, 4:37 p.m.

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                                                                                                                                                                    Lisa Shrock
                                                                                                                                                                    Dec. 29, 2018, 2:17 p.m.

                                                                                                                                                                    The surgeon was awesome the night nurse was a little on the not caring side but the morning nurse was AWESOME. Thank you primary children's hospital Utah.

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                                                                                                                                                                      Mandi Tolman
                                                                                                                                                                      Dec. 27, 2018, 7:04 p.m.

                                                                                                                                                                      My experience here with my new born child was fantastic, life or death situations and he stayed here almost three months of his life I grew close to doctors and nurses as family. They took very very good care of my son, I'm glad we were sent here where they know what they're doing.

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                                                                                                                                                                        Jacob Johnsen
                                                                                                                                                                        Dec. 27, 2018, 12:08 p.m.

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                                                                                                                                                                          Ben Butler
                                                                                                                                                                          Dec. 27, 2018, 3:06 a.m.

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                                                                                                                                                                            Daniella Mata
                                                                                                                                                                            Dec. 27, 2018, 12:39 a.m.

                                                                                                                                                                            All the nurses and Drs are really nice they care about their patients. Always asked if we had any questions and my family felt safe in their care. They are super nice and great with kids my daughter loved the nurses ( when needles arent involved )

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                                                                                                                                                                              Mat Hyder
                                                                                                                                                                              Dec. 26, 2018, 7:18 p.m.

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                                                                                                                                                                                AZ_ RAZKULL
                                                                                                                                                                                Dec. 26, 2018, 12:55 a.m.

                                                                                                                                                                                They actually care enough to stay n be asked dumb question and are really nice and helpful and they made my daughter laugh and smile alot I really recomend this place for ur child

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                                                                                                                                                                                  Dave Petersen
                                                                                                                                                                                  Dec. 24, 2018, 8:58 p.m.

                                                                                                                                                                                  World class hospital with a world class staff. The reasons to be here are rarely fun or good, but being in a hospital like this certainly makes it a little easier.

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                                                                                                                                                                                    Melissa Brink
                                                                                                                                                                                    Dec. 22, 2018, 4:12 a.m.

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                                                                                                                                                                                      Zach Webster
                                                                                                                                                                                      Dec. 22, 2018, 1:21 a.m.

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                                                                                                                                                                                        Dakota Parker
                                                                                                                                                                                        Dec. 20, 2018, 11:41 a.m.

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                                                                                                                                                                                          Laura Berry
                                                                                                                                                                                          Dec. 16, 2018, 11:57 p.m.

                                                                                                                                                                                          Best children's hospital in the world!!! Thank you doctor's, nurses, techs, volunteers, sponcers, security!! Last but not least, All the fellow parents, guardian's, and all the Angels watching over are loved ones!

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                                                                                                                                                                                            Kaiser Niknam
                                                                                                                                                                                            Dec. 15, 2018, 11:39 a.m.

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                                                                                                                                                                                              חנניה אוריאלי
                                                                                                                                                                                              Dec. 11, 2018, 9:28 p.m.

                                                                                                                                                                                              This hospital is so incredible. I get a lump in my throat every time I think about the nurses and doctors who work here. There's a saying: the best way to a parent's heart is through their child.

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                                                                                                                                                                                                Megan Palazzo
                                                                                                                                                                                                Dec. 11, 2018, 4:12 p.m.

                                                                                                                                                                                                Our daughter has had asthma for 2.5 years. Today she had an severe episode and our primary care doc with 40 years experience said to bring her in. So we did.... Only to have the Dr tell us another patient was getting asthma treatments at home for a cold which wouldn’t work. We didn’t realize he also thought we were that dumb as well, because another hospital staff member told us that he thought our kid also only had a cold which is absurd. The most frustrating part is we told him that we had already given her multiple treatments at home which we were concerned were not working but had actually started to kick in which is why she wasn’t wheezing. Then we had the “respiratory specialist” come in and note that our daughters stomach and throat were pulling to bring in air, and want to do an asthma treatment and then tell us that she didn’t think she was actually having an asthma attack. Then we were billed $359 for approximately 5 minuets with a dr who didn’t really listen and 3 minuets with the respitory specialits who listen to the dr not us, and nearly 3 hours of our lives we will never get back waiting for 6 minuets if professional opinion. I honestly want our money back if that were an option. We thought we would try Primary Children’s as it’s closet to our house, don’t think we’ll ever be back.

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                                                                                                                                                                                                  Aaron Orosz
                                                                                                                                                                                                  Dec. 11, 2018, 4:26 a.m.

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                                                                                                                                                                                                    Jeff Toplak
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                                                                                                                                                                                                      Trinity Hughes
                                                                                                                                                                                                      Dec. 6, 2018, 12:55 p.m.

                                                                                                                                                                                                      THANKS

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                                                                                                                                                                                                        Catharine Preston
                                                                                                                                                                                                        Dec. 6, 2018, 12:28 a.m.

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                                                                                                                                                                                                          Liana Fatani
                                                                                                                                                                                                          Dec. 5, 2018, 10:50 a.m.

                                                                                                                                                                                                          Had my son at 24weeks! Being from Hawaii here on a vacation & going through that experience is pretty scary. Fortunately my family was blessed & grateful that Utah Primary Children’s Hospital was equipped with the necessary technology to take care of my little soldier. From Staff hospitality to Cleaners, they really take care of not only your child but your entire family. In the entrance it says “Child first & always” that is exactly how we have felt here. They go above & beyond to make your child feel soooo loved! They bring the holidays to you eg: (We had Santa come into the NICU for Christmas photos for babies like mines that won’t be home for a long time, Sacrament is brought to us every Sunday, Parents potluck every Wednesday where concerns and suggestions are brought up as you mingle with other parents finding strength in each other, Complimentary breakfast comes by every morning & so much more). They make first time mums like me feel relieved from a challenging time like this. As we draw closer to going home. I cannot find the right words to Thank the faculty/staff of this hospital for doing everything for my little soldier. We will miss this place & the wonderful friends we have made.

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                                                                                                                                                                                                            Yanni Nevatna
                                                                                                                                                                                                            Dec. 5, 2018, 1:56 a.m.

                                                                                                                                                                                                            They cater to children really well. It's worth the hour drive over our local hospital.

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                                                                                                                                                                                                              Van Oliver
                                                                                                                                                                                                              Dec. 1, 2018, 10:22 p.m.

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                                                                                                                                                                                                                Renee Odom
                                                                                                                                                                                                                Nov. 30, 2018, 11:19 a.m.

                                                                                                                                                                                                                Love this place

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                                                                                                                                                                                                                  Kesil Vega
                                                                                                                                                                                                                  Nov. 28, 2018, 4:35 p.m.

                                                                                                                                                                                                                  Hated my care here. It was trash .

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                                                                                                                                                                                                                    Chris Park
                                                                                                                                                                                                                    Nov. 28, 2018, 4:33 p.m.

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                                                                                                                                                                                                                      Kaitlin Mattingly
                                                                                                                                                                                                                      Nov. 26, 2018, 9:29 a.m.

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                                                                                                                                                                                                                        Terri Jordan
                                                                                                                                                                                                                        Nov. 23, 2018, 4:26 a.m.

                                                                                                                                                                                                                        I went in with suspicion of my daughter having pneumonia. I checked in through the emergency room. Once I got to the back they had me waiting forever; I stepped out to ask someone about how much longer before my daughter is seen. Before I could ask anyone, Dr. Douglas S. Nelson said to a nurse as if I couldn’t hear him, “if she closes that door and stops this damn beeping I will eventually go in to see that baby”. Once I heard that I refused care from him because I didn’t feel my daughter was safe or going to be cared for properly by this doctor. I then left the hospital and I will continue to file complaints and grievance with both my insurance and the hospital until something is done about this because that was unexceptable.

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                                                                                                                                                                                                                          Oni Jitsu
                                                                                                                                                                                                                          Nov. 22, 2018, 10:37 a.m.

                                                                                                                                                                                                                          Discriminatory against fathers. I have joint custody with my Ex. Either Primary Children's Same Day Surgery doesn't have a correct policy or they are not following policy. Complete failure to share information when my daughter was in surgery. I couldn't get a report on when my Daugher was out of surgery. (This is a HIPAA violation - I'm a male nurse who taught on HIPAA when it came out) Complete failure to correct the matter when I was talking to several people. Couldn't be bothered to get me a social worker for HOURS. Simply asking to talk to someone in a civil manner was apparently "intimidating" enough that they put security out to watch me. I'm wondering if complaints need to be filed with DOPL against the licenses of those professionals. Finally, they told me they would do a discharge discussion at the very END of 5-6 hours of nail-biting for a worried father. This is completely unacceptable. All in all, this was a pretty horrible experience. And the unfortunate fact that PCH has a "monopoly" on Pediatric medical care means that this needs to be seriously corrected.

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                                                                                                                                                                                                                            jenny herron
                                                                                                                                                                                                                            Nov. 19, 2018, 12:19 p.m.

                                                                                                                                                                                                                            I love this hospital

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                                                                                                                                                                                                                              JEREMY MACDOUGALL
                                                                                                                                                                                                                              Nov. 16, 2018, 7:35 p.m.

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                                                                                                                                                                                                                                Melanie Rawlings
                                                                                                                                                                                                                                Nov. 16, 2018, 2:53 p.m.

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                                                                                                                                                                                                                                  Ernesto González
                                                                                                                                                                                                                                  Nov. 15, 2018, 2:26 p.m.

                                                                                                                                                                                                                                  Pues en ese lugar atienden muy bien Alós niños lleve ami hijito de dos años con un problema de estómago y lo atendieron muy rápido y todos los doctores y enfermeras son muy amables estoy muy agradecido muchas gracias.

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                                                                                                                                                                                                                                    Carolina D’Mata
                                                                                                                                                                                                                                    Nov. 14, 2018, 2:10 a.m.

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                                                                                                                                                                                                                                      Malissa Freeze
                                                                                                                                                                                                                                      Nov. 13, 2018, 1:53 p.m.

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                                                                                                                                                                                                                                        John Martinez
                                                                                                                                                                                                                                        Nov. 12, 2018, 12:54 p.m.

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                                                                                                                                                                                                                                          Angel Gabriel León Garrido
                                                                                                                                                                                                                                          Nov. 9, 2018, 8:44 p.m.

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                                                                                                                                                                                                                                            Isabel Gonzalez
                                                                                                                                                                                                                                            Nov. 9, 2018, 3:59 p.m.

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                                                                                                                                                                                                                                              Alex Munro
                                                                                                                                                                                                                                              Nov. 8, 2018, 5:03 p.m.

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                                                                                                                                                                                                                                                Heidi Harrison
                                                                                                                                                                                                                                                July 25, 2018, 6:43 p.m.

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                                                                                                                                                                                                                                                  Dmitrii Stenna
                                                                                                                                                                                                                                                  Nov. 6, 2018, 5:46 p.m.

                                                                                                                                                                                                                                                  Очень очень дорого. Цена не соответствует качеству. Прежде чем получать здесь услугу спросите сколько стоит и сравните с другими местами. Были 1 день с новорожденным, лечили желтуху ( просто лежали под лампочками) дали номер без душа, одна маленькая кровать, еда не включена. Счёт выставили на 1 тысячу дороже чем за роды в Salt Lake Regional Hospital (номер с большой кроватью и диваном. Душ. Завтрак и ужин включён. Срок пребывания 3 дня).

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                                                                                                                                                                                                                                                    Kevin Ivie
                                                                                                                                                                                                                                                    Oct. 29, 2018, 4:50 p.m.

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                                                                                                                                                                                                                                                      Angela Greenhalgh
                                                                                                                                                                                                                                                      Oct. 26, 2018, 4:38 p.m.

                                                                                                                                                                                                                                                      Lucky to have a children's specialty hospital in the area.

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                                                                                                                                                                                                                                                        Jon and Tori Willahan
                                                                                                                                                                                                                                                        Oct. 26, 2018, 12:05 a.m.

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                                                                                                                                                                                                                                                          Amador Rivera
                                                                                                                                                                                                                                                          Oct. 24, 2018, 4:16 a.m.

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                                                                                                                                                                                                                                                            DANNYRA CASTRO
                                                                                                                                                                                                                                                            Oct. 23, 2018, 6:33 p.m.

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                                                                                                                                                                                                                                                              Rebekka Rán Guðmundsdóttir
                                                                                                                                                                                                                                                              Oct. 23, 2018, 5:45 p.m.

                                                                                                                                                                                                                                                              They are really good at their jobs.

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                                                                                                                                                                                                                                                                Chirelle Pearson
                                                                                                                                                                                                                                                                Oct. 23, 2018, 12:35 p.m.

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                                                                                                                                                                                                                                                                  Jaime Fox
                                                                                                                                                                                                                                                                  Oct. 22, 2018, 12:33 p.m.

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                                                                                                                                                                                                                                                                    Derek Damien Darcy
                                                                                                                                                                                                                                                                    Oct. 22, 2018, 3:59 a.m.

                                                                                                                                                                                                                                                                    Primary children’s hospital takes great care of our children, with specialty departments to reduce time between diagnosing and treating our young loved ones. While here visit their cafeteria. Great food at very reasonable prices. When bring a sick child into a hospital you already have enough stress. This hospital and their friendly staff try their best to reduce the stress levels. There can be waits at times but any hospital will have a waiting period it is the nature of a hospital to be seen in order of your ailment. I hope that you never need this facility or its staff but should you need it understand this is the place to go. There is parking close to the Emergency room, there is a parking garage for regular visitors, and across the street accessible via Skywalk/Bridge is an outpatient clinic for follow up visits. This allows the doctors to focus on the emergencies as well as the follow up visits. There are also some walls where construction is ongoing where the children that are in the hospital can write on the wall. If you can find space you or your child can write a message as well. I wouldn’t hesitate to bring my children here if needed

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                                                                                                                                                                                                                                                                      Genuinebaldskin Sr
                                                                                                                                                                                                                                                                      Oct. 21, 2018, 10:24 p.m.

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                                                                                                                                                                                                                                                                        Donna Hardie
                                                                                                                                                                                                                                                                        Oct. 13, 2018, 1:02 a.m.

                                                                                                                                                                                                                                                                        My son went in with suicadal thoughts i was made aware of these issues 2 weeks before throu his school had meet a crises counselor he seemed to be getting better one day he came home from school very angry ect... he had expressed to me a while these episodes that he had these thoughts i dismissed to hormones parents please dont think thats always im so thankfull the resouces that this hospital has given me one.day at a time

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                                                                                                                                                                                                                                                                          gunn country
                                                                                                                                                                                                                                                                          Oct. 7, 2018, 8:47 p.m.

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                                                                                                                                                                                                                                                                            Ashley Shelley
                                                                                                                                                                                                                                                                            Oct. 2, 2018, 6:34 a.m.

                                                                                                                                                                                                                                                                            I am so angry and disappointed with Primary Children's Hospital. My baby had to have a PICC line and TPN. They had to change the IV dressing two times in a 24 hour period because it kept unsticking. The PICC line got infected with Klebsiella. This is most likely a result of not following strict protocol when addressing central lines. I have observed over the past year of several hospitalizations with my child that nursing care is inconsistent and communication among nurses, residents and doctors is ineffective. With each visit, I have always felt like I have to speak loudly to get anyone to listen. The hospital has these giant posters posted throughout the building about zero harm and it's laughable and hypocritical. I have researched PICC line infections to discover that the majority of cases are preventable and some hospitals have even achieved zero infection rate by following very strict protocol with central lines. I do not believe a strict protocol was followed with my son. He had been struggling with diarrhea and diapers were always changed in his bed. when the nurses came in to change the PICC line dressing, both times the bedding was never changed. In fact, my baby was always laying on a chuck and they didn't bother even changing the chuck before beginning the process. I only thought about this in hindsight and would've spoken up if I had realized at the time. I would expect stricter policies on that. Also, in my research, I learned how serious these central line infections can be. My son could have died! On a positive note, if it hadn't been for the nurse, Lisa Nelson, being concerned with an elevated heart rate and diligently reported it to the doctors, it would not have been caught so early. I am grateful for her concern and care. She should receive huge praise and should be considered for a huge raise! In conclusion, if I could have another choice in my son's medical care, I would not choose Primary Children's Hospital but we are required to complete all of his procedures there due to his cardiac condition. I hope you take this as a lesson to really reevaluate your policies and procedures. I would love to see Primary Children's Hospital as a premier facility for pediatric care but currently that is far from what I have experienced. Thanks again, Lisa for saving my sweet baby's life! As for the hospital, you can keep your zero harm posters.Two stars for the handful of nurses, doctors, and staff who cared and zero stars for the hospital in general. Please, please fix this and get better food and accommodations (comfortable chairs for long hospital stays) for overly worried parents for heaven's sake!

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                                                                                                                                                                                                                                                                              al na
                                                                                                                                                                                                                                                                              July 24, 2018, 8:52 p.m.

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                                                                                                                                                                                                                                                                                Mikelle Guth
                                                                                                                                                                                                                                                                                July 23, 2018, 6:40 p.m.

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                                                                                                                                                                                                                                                                                  Brandi Worthington
                                                                                                                                                                                                                                                                                  Oct. 1, 2018, 4:51 p.m.

                                                                                                                                                                                                                                                                                  To call and schedule an appointment literally takes forever. The doctors are not that friendly and they lost our test results! We were finally called regarding those results after 2 months had past to basically be told that our daughter should still be on her oxygen (which she wasn't). This hospital is not very organized and their communication is very poor. However, when my infant daughter got sick, they did reach out and check on her so that is why I gave them one star.

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                                                                                                                                                                                                                                                                                    Staci Jones
                                                                                                                                                                                                                                                                                    Sept. 23, 2018, 12:10 p.m.

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                                                                                                                                                                                                                                                                                      Breann Green
                                                                                                                                                                                                                                                                                      Sept. 19, 2018, 10:49 p.m.

                                                                                                                                                                                                                                                                                      The best care we could have asked for for our baby girl. The staff was caring and listened to our concerns. My little girl had to undergo brain surgery at 5 mo old. Through this very trying time the staff was like an extended family we never new we had. I recommend primary Children’s Hospital to any and all who want the best for their children

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                                                                                                                                                                                                                                                                                        Sandy Escalante
                                                                                                                                                                                                                                                                                        Sept. 15, 2018, 5:19 a.m.

                                                                                                                                                                                                                                                                                        I took my one year old into the emergency because she was throwing up all over the place from her mouth and nose. Within a 30 minute span she threw up more than 5 times. The staff saw this and still said the wait was going to be 45 to One hour! “Yeah I was not going to keep watching my baby be in pain, throwing up for an hour. I took her into emergency for a reason not to sit there and keep watching time pass by with my daughter being sick. So we left and drove as fast as we could to Intermountain Hospital in Murray, where they had her checked right away.

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                                                                                                                                                                                                                                                                                          Tira Ricketts Haslem
                                                                                                                                                                                                                                                                                          Sept. 13, 2018, 3:49 p.m.

                                                                                                                                                                                                                                                                                          The nurses at this hospital are amazing! Friendly, patient, and very knowledgeable. I’ve had experience at this hospital with my sister being a critical patient, and being a nursing student here for clinicals and they never cease to amaze me.

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                                                                                                                                                                                                                                                                                            BoO bEaR
                                                                                                                                                                                                                                                                                            Sept. 13, 2018, 7:13 a.m.

                                                                                                                                                                                                                                                                                            They saved my daughter's life and is doing amazing with my son! This hospital is one of my favorites and the best that any children could be sent to!!

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                                                                                                                                                                                                                                                                                              Wendy Boring
                                                                                                                                                                                                                                                                                              Sept. 7, 2018, 4:18 a.m.

                                                                                                                                                                                                                                                                                              You may receive good care at Primary Children’s hospital, you may also receive very bad, destructive and traumatic care. You may think that the hospital is a safe place for a sick child, but that is not always true. When doctors misjudge a patient and are poor doctors they have the ability to do a great deal of harm. I had two experiences at Primary Children’s hospital, one good and helpful, one horrendous and destructive. Please be aware that if you get the wrong doctor or the wrong team your visit could spiral into a disaster. I had read the good and bad reviews, but I thought issues like in the bad reviews could not happen to me. I am a nice, middle class, Mormon mom. I am a model citizen and it happened to me and my sweet, smart, very sick daughter. If it can happen to us it can happen to you, please beware. My daughter was admitted for treatment for a secondary complication of a bowel obstruction she had suffered from for many months. A diagnosis was made remotely using images from our local hospital. She went in for treatment. When we got there they decided she did not have the condition they had said she had and then they decided she was not sick at all and had never had a bowel obstruction and that she was just severely mentally ill. The gastroenterologist Dr. Wheeler disregarded all evidence and everything that had been done during previous visits and started taking me out of the room for “meetings” so that the behavioral health team could be alone to press my extremely sick, so weak that she can only lay in bed, daughter about any potential trauma or abuse that would back up their theory that she had conversion disorder. Which is an extremely rare disorder that my daughter had none of the symptoms of. The psychiatrist, Dr. Brewer came to my daughter’s room and told her with no proof or evidence that she had conversion disorder. She googled it, ordered him out of the room and became so upset that her doctors did not believe her and thought that she was mentally ill that she had a psychological crisis, with residents being called to the bed side because she was being labeled as suicidal. I can not explain how awful it was, it was devastating, traumatic and it left a sick girl with no choice, but to go home without care. To make matters worse Dr. Brewer’s office then called my daughter’s counselor to tell her that my daughter had conversion disorder, no medical symptomology and that I was angry. We could not even leave the hospital to get away from their hurtful care. They called our care providers at home to continue the trauma. The counselor was immediately suspicious and we were able to sort everything out, but we were left totally unsure of what to do and how to care for my extremely ill daughter. Luckily for us, the medical community in our own home town rallied around my daughter, rose to the occasion and gave my daughter far superior medical care to any that she received at Primary Children’s despite the fact, that they are not pediatric specialists. They have found us a new hospital that is willing to take my daughter and help her with treatment. You have to know if you are going to Primary Children’s hospital, something like this could happen to you. We did everything right, my daughter was a model patient and she given horrific, traumatic and damaging care.

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                                                                                                                                                                                                                                                                                                Chelsea G
                                                                                                                                                                                                                                                                                                Aug. 28, 2018, 1:03 p.m.

                                                                                                                                                                                                                                                                                                outstanding patient care

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                                                                                                                                                                                                                                                                                                  Ying Cui
                                                                                                                                                                                                                                                                                                  Aug. 17, 2018, 3:37 p.m.

                                                                                                                                                                                                                                                                                                  Horrible staff, terribly managed hospital. Never again!

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                                                                                                                                                                                                                                                                                                    Ashlee Tanae
                                                                                                                                                                                                                                                                                                    Aug. 8, 2018, 11:43 a.m.

                                                                                                                                                                                                                                                                                                    I was thoroughly disappointed in our visits at Primary Children's visit! This was supposed to be the place that kids could go to feel heard and safe and provide some of the most knowledgeable doctors there are. We went to visit for a possible hernia and were told that there was NO WAY that he didn't have a hernia, and scheduled a surgery. In the middle of the surgery they came out and told my boyfriend he didn't have a hernia at all! The doctor pulled us inside and flat out told us how sorry she was that she was wrong and doesn't know how she could have been wrong, and she wouldn't even charge me for the procedure if she could. After I got my son home he told me all about how he was scared going under anesthesia and had asked them to wait and was crying for his mom and they ignored him and just made him put on the mask. I understand that kids get scared and nervous but a nurse had come into the office before surgery and assured him that she would hold his hand, but instead they ignored him! He doesn't even want to go to the doctors anymore because of this experience. *all they needed to do was reassure an 8 year old!* They sent me to the "advocate" after who said that she would help me and i got a letter a few weeks later (that was sent to the wrong address) saying that there is nothing they can do and I am responsible for all of the expenses! They have now traumatized my child as well as hurt us financially. TERRIBLE experience! I would NOT recommend Primary Children's.

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                                                                                                                                                                                                                                                                                                      Blue Grass
                                                                                                                                                                                                                                                                                                      Aug. 7, 2018, 1:25 p.m.

                                                                                                                                                                                                                                                                                                      The staff are amazing and very informative. My son received the best care possible. Thank you!

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                                                                                                                                                                                                                                                                                                        axel Vázquez
                                                                                                                                                                                                                                                                                                        Aug. 6, 2018, 10:38 a.m.

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                                                                                                                                                                                                                                                                                                          Donna
                                                                                                                                                                                                                                                                                                          Aug. 6, 2018, 6 a.m.

                                                                                                                                                                                                                                                                                                          They took great care of my grandson

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                                                                                                                                                                                                                                                                                                            Katie Lamb
                                                                                                                                                                                                                                                                                                            July 21, 2018, 11:06 p.m.

                                                                                                                                                                                                                                                                                                            I had the worst experience at Primary Children’s ER! I will never take my children here again. I took my 13 month old baby into the ER because he has a terrible outbreak of hives, from head to toe covered in swollen patches of hives. Especially worried about the hives going into his mouth and eyes, I wanted him to be seen by a medical professional. But the ER doctor never even came into the room to exam him! A nurse practitioner came in and wrote down all his symptoms and took a short history of what has been going on. She then leaves the room and comes back and says to me “this is what I learned about hives today” and proceeds to read off of a packet she printed from the internet. She tells me that hives don’t last a lifetime and that I should just keep doing what I’m doing and then discharged my son. Obviously what I’ve been doing isn’t working because his symptoms are getting worse and he needed medical help. All I got from this visit to the ER was an internet printout about hives and a $1,000 bill. I get that the ER’s motto is to “treat em and street em” but we didn’t even get treatment before being sent to the street. And, to top it off, the nurse practitioner questioned why my son had a bruise on his cheek that was actually just dried up food that I wiped off with a baby wipe in front of her. I am so disappointed!

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                                                                                                                                                                                                                                                                                                              PH1776 H
                                                                                                                                                                                                                                                                                                              July 19, 2018, 7:09 p.m.

                                                                                                                                                                                                                                                                                                              Last month we thought our baby had a spider bite. We took him to this hospital. They said it wasn't a spider bite and jumped to the conclusion of child abuse. Over a shadow on the X-ray they spent from 10pm tell 7am in the morning trying to get me to admit violently shaking my baby because I am a disabled combat vet with PTSD I must have violent outbursts. My PTSD I shut down I don't get violent episodes. They sent me an apology letter didn't even spell my name right. Even after the follow up and saw no abuse and admitted it was a shadow on the X-ray they tried to convince my wife for 3 hours that I'm a danger to her and our two boys. When my wife said I'm a loving husband they told her to never met me heat her say that. They have treated us so poorly with out any care and using the law as an excuse for their witch hunt, my wife wants to transfer her job and move states to get as far away from them as possible. So, if you are a combat vet with PTSD. Be prepared for being treated like a child and woman beater as soon as you walk through the doors.

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                                                                                                                                                                                                                                                                                                                Shannon Rico
                                                                                                                                                                                                                                                                                                                July 13, 2018, 11:22 p.m.

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                                                                                                                                                                                                                                                                                                                  Michael Rae
                                                                                                                                                                                                                                                                                                                  July 5, 2018, 11:59 p.m.

                                                                                                                                                                                                                                                                                                                  We have been here for many out patient treatments. We really like that we can put our son in a red wagon and pull him around. That is a lot more fun than riding in his stroller. We also like the Healing Garden just outside the North Entrance. The water features were nice.

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                                                                                                                                                                                                                                                                                                                    Amber Barszcz
                                                                                                                                                                                                                                                                                                                    June 22, 2018, 7:49 p.m.

                                                                                                                                                                                                                                                                                                                    The doctor's and nurses are amazing Thank you for taking amazing care of my son I'm forever grateful.

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                                                                                                                                                                                                                                                                                                                      Benjamin Wood
                                                                                                                                                                                                                                                                                                                      June 6, 2018, 1:26 p.m.

                                                                                                                                                                                                                                                                                                                      The staff are all incredible, very focused on making it a marvelous experience for kids, and they provide top-notch care. Both my son and daughter have had routine surgeries here and a few visits to the ER. They are always great and very kid-focused.

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                                                                                                                                                                                                                                                                                                                        Melody Hadfield
                                                                                                                                                                                                                                                                                                                        May 23, 2018, 2:24 p.m.

                                                                                                                                                                                                                                                                                                                        I have spent a lot of time with my children at this hospital and I really appreciate how well they have cared for my children. They are wonderful!

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                                                                                                                                                                                                                                                                                                                          Austin Cales
                                                                                                                                                                                                                                                                                                                          May 21, 2018, 2:13 a.m.

                                                                                                                                                                                                                                                                                                                          To be honest, when we first found out that our 4 year old daughter had Chiari 1.5 and would need surgery, I looked up Dr. Brockmeyer and I wasn’t impressed with the reviews I saw, so I actually made other appointments around the country-including New York and Boston. I wasn’t about to have someone who was mediocre, so brain surgery on my daughter, however, we happened to speak to 3 different people who had dealt with him personally and they could not say enough good things about him. My husband and I decided to at least meet with him and see how we felt. I put so much prayer and fasting into this that when we finally met him, I felt peace. He was so kind, so sharp, so knowledgeable, and so confident (just like you would want someone who was cutting into your baby’s head to be) that we felt so good about him. I had written out 17 questions, all of which he answered so well-I had so much trust and confidence in him from that first encounter. We scheduled the surgery date and even moments before they wheeled her off to surgery, he came down to speak with us and we had a last minute question about the patch he was using and we even asked him if he would consider a different technique. He was kind, patient, and explained so eloquently that he had done hundreds of these procedures and that he was skilled in doing either method, but that he felt the current way he was doing it had a greater success rate, but he would go with whatever method we preferred. After the surgery, he came to tell us that everything went so smoothly and that he was also able to drain a cyst she had had in the back of her brain as well and just opened everything up for her. I just hugged him and thanked him for taking such good care of our precious daughter. She was in the hospital for 4 says after the surgery and he came in every single morning to check on her and sent his resident to check on her a few times throughout the day as well. My daughter was one of the unlucky ones who ended up getting chemical meningitis, so he got her on steroids right away and it cleared it right up and now she’s home and doing so well. Dr. Brockmeyer was amazing! I cannot say enough good things about him. The incision he did was tiny (3 inches) and perfect as well. I’m so grateful we went to him and used him as our daughter’s surgeon.

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                                                                                                                                                                                                                                                                                                                            jay sayak
                                                                                                                                                                                                                                                                                                                            March 13, 2018, 12:41 p.m.

                                                                                                                                                                                                                                                                                                                            I just dropped my phone in between the elevator n door. It was retrieved in 3 minutes. Lolol

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                                                                                                                                                                                                                                                                                                                              Jessica Marie
                                                                                                                                                                                                                                                                                                                              May 12, 2018, 7:15 p.m.

                                                                                                                                                                                                                                                                                                                              This hospital is amazing. My son was hospitalised for about 10 days in the infant ward and we had some of the best nurses! I'm extremely grateful for the compassion and wonderful service my son had. My questions never went unanswered and the doctors always took there time explaining everything in detail. Thank you! Special thanks to Ronald McDonald House for the relaxing night sleep and all the accommodations they provided.

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                                                                                                                                                                                                                                                                                                                                Liberty Heisey
                                                                                                                                                                                                                                                                                                                                May 12, 2018, 12:06 p.m.

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                                                                                                                                                                                                                                                                                                                                  kem altun
                                                                                                                                                                                                                                                                                                                                  May 10, 2018, 5:56 p.m.

                                                                                                                                                                                                                                                                                                                                  Been with primary since my son has been born. I feel they have done unnecessary surgeries and treatments for complications they caused, but they constantly rotate doctor's so you never get the same team or get to talk to the same people. When you go in for an appointment you will have to see at least two students before the actual doctor, so you have to explain everything about three times and when you are there to get answers it's very unethical of them. There has only been a handful of doctors I can say I was happy with out of our eight years of experience with primary children's who actually made us feel like they listened to our concerns and helped to get the right treatments.

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                                                                                                                                                                                                                                                                                                                                    candice kern
                                                                                                                                                                                                                                                                                                                                    May 7, 2018, 2:38 p.m.

                                                                                                                                                                                                                                                                                                                                    My daughter fractured her arm in 3 places. Everyone was so nice and informative. I appreciate everything they did for my daughter. The money was not even a main concern for them at all. This was really the best care you could get for your child. I am thankful for every step of care they gave me. So thankful.

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                                                                                                                                                                                                                                                                                                                                      Tony Henderson
                                                                                                                                                                                                                                                                                                                                      May 3, 2018, 1:17 p.m.

                                                                                                                                                                                                                                                                                                                                      They worked so hard to save my daughters life,, for six weeks we all but lived there, I could never be more thankful to the doctors and the nurses ,my daughter lives in England now with a little boy of her own, 34 years later.. the best place !!

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                                                                                                                                                                                                                                                                                                                                        Jacqueline Hunter
                                                                                                                                                                                                                                                                                                                                        May 3, 2018, 10:57 a.m.

                                                                                                                                                                                                                                                                                                                                        Our 7 month old has a lazy eye and we are here for surgery. The service has been absolutely wonderful. The staff is very knowledgeable and keeps you informed with everything that's going on and about to happen. There's definitely a level of service here that is hard to beat.

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                                                                                                                                                                                                                                                                                                                                          gustavo Leyva
                                                                                                                                                                                                                                                                                                                                          May 2, 2018, 7:28 p.m.

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                                                                                                                                                                                                                                                                                                                                            Kaylynn Spradling
                                                                                                                                                                                                                                                                                                                                            May 2, 2018, 3:41 p.m.

                                                                                                                                                                                                                                                                                                                                            Amazing with my special needs child.

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                                                                                                                                                                                                                                                                                                                                              Judy Glover
                                                                                                                                                                                                                                                                                                                                              May 1, 2018, 4:24 p.m.

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                                                                                                                                                                                                                                                                                                                                                corey smith
                                                                                                                                                                                                                                                                                                                                                April 30, 2018, 1:15 p.m.

                                                                                                                                                                                                                                                                                                                                                I saved my daughter's life when she was born

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                                                                                                                                                                                                                                                                                                                                                  Juan Carrasco
                                                                                                                                                                                                                                                                                                                                                  April 30, 2018, 11 a.m.

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                                                                                                                                                                                                                                                                                                                                                    Drew Cage
                                                                                                                                                                                                                                                                                                                                                    April 30, 2018, 10:43 a.m.

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                                                                                                                                                                                                                                                                                                                                                      Gregory McGinn
                                                                                                                                                                                                                                                                                                                                                      April 29, 2018, 10:34 p.m.

                                                                                                                                                                                                                                                                                                                                                      Best kid care anywhere. Amazing staff and facilities.

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                                                                                                                                                                                                                                                                                                                                                        Amy P
                                                                                                                                                                                                                                                                                                                                                        April 29, 2018, 12:46 a.m.

                                                                                                                                                                                                                                                                                                                                                        The nurses took such great care of my little guy the week he was there, and I'm forever grateful for that! And the Ronald McDonald room brought an immense amount of comfort to us. I love all that this hospital does for children.

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                                                                                                                                                                                                                                                                                                                                                          Eric Wall
                                                                                                                                                                                                                                                                                                                                                          March 13, 2018, 2:53 p.m.

                                                                                                                                                                                                                                                                                                                                                          Although our time is always not what we would hope for we are grateful for the awesome staff that make the hard time better. We have been here more times than I can count and each time a member of the staff has done something that stands out as above and beyond. Thanks Primary Children's for caring enough to get employees that care.

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                                                                                                                                                                                                                                                                                                                                                            Mary Ann Robinson
                                                                                                                                                                                                                                                                                                                                                            April 19, 2018, 2:30 p.m.

                                                                                                                                                                                                                                                                                                                                                            Took my daughter here in February 2018 love the picu staff but when we were sent to the floor the last nurses we had for that stay not very good they did a room air trial on my daughter she obviously didn’t pass but they said she did she was sent home that day I asked to see the doctor before going they would not call the resident for me I left but had oxygen at home with a pulse ox machine called my doctor and had to put my daughter back on 1 litter of oxygen and ween her. That made me very mad but it was that 1 nurse all other nurses were supper amazing. I also had to go back in March/April 2018 again the picu nurses doctors amazing I will never go anywhere else we were moved to the floor the residents on the floor super amazing loved them there were 2 nurses this stay that were even worse then the last month I was there I give them. 5 star because of how amazing the staff is but they do have some nurses that need to be trained better

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                                                                                                                                                                                                                                                                                                                                                              Des Fish
                                                                                                                                                                                                                                                                                                                                                              April 10, 2018, 3:15 a.m.

                                                                                                                                                                                                                                                                                                                                                              My daughter has been suffering from severe seizures for the last few weeks do to a fall semester we're sent to primary children's where from the minute we walked in the staff was so friendly and caring my daughter had a few perticular nurses and techs on her care team that went over and beyond in caring for my scared one year old I highly recommend this hospital to everyone best experience ever

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                                                                                                                                                                                                                                                                                                                                                                Diana Poindexter
                                                                                                                                                                                                                                                                                                                                                                April 8, 2018, 7:55 p.m.

                                                                                                                                                                                                                                                                                                                                                                Very unhappy with the care my granddaughter recieved. She was sent home still sick they didn't do any test, and they had no idea what was wrong. Send a child home to die.

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                                                                                                                                                                                                                                                                                                                                                                  kristan rostad
                                                                                                                                                                                                                                                                                                                                                                  April 7, 2018, 3:20 p.m.

                                                                                                                                                                                                                                                                                                                                                                  I strongly dislike this hospital! If you can’t make it up during the daytime your voice never gets heard. And communication between doctors and parents suck! I had the worst experience with some of the staff. I have had to jump through so many hoops just to get my child to go home and they keep your child longer than needed personally I feel it’s for the money also the first time he was admitted I had to threaten to discharge him myself. A doctor told me i needed to stay one night so when I got to the hospital they said I needed to stay for 48 hours sign a paper and not go anywhere. I had to stay in the same pair of clothes for three days!!! That is just outrageously nasty!! I couldn’t even take care of my personal hygiene! There constantly coming into the room so you get no sleep at all. I recommend going to any other hospital but the one here in salt lake. They have some of the best doctors and I have had a few wonderful nurses! but the second time admitting my son to this hospital I am over it!

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                                                                                                                                                                                                                                                                                                                                                                    AtHomeDad King of the Road
                                                                                                                                                                                                                                                                                                                                                                    April 2, 2018, 9:27 p.m.

                                                                                                                                                                                                                                                                                                                                                                    The best hospital you can find for treating a child with extraordinary needs. Wonderful staff compassionate Physicians and extraordinary service.

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                                                                                                                                                                                                                                                                                                                                                                      Shannon Otterson
                                                                                                                                                                                                                                                                                                                                                                      April 2, 2018, 6:03 a.m.

                                                                                                                                                                                                                                                                                                                                                                      I was not informed or treated for anything that showed up in testing both at their E.R. or surgical follow-up appointments. I am still dealing with the consequences of their medical negligence today. Please ask to be allergy tested before major surgeries. My surgeon in Nevada was shocked Primary Children's didn't perform a simple allergy test before surgery, and said he has never heard of another hospital not doing that before placing steel bars in someones chest for pectus excavatum. They are still not conducting allergy testing, and will not treat or inform you of serious health problems after surgery, because they don't want to admit they made a mistake.

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                                                                                                                                                                                                                                                                                                                                                                        Maria Cetina
                                                                                                                                                                                                                                                                                                                                                                        March 29, 2018, 3:55 p.m.

                                                                                                                                                                                                                                                                                                                                                                        Went in for ER visit for baby girl. I knew it would be expensive because of my type of insurance. NEVER THOUGHT I WOULD HAVE TO PAY $1500 FOR IBUPROFEN, A NASAL SWAB AND A DOC WHO SAID "HMM I'M NOT SURE WHAT IS GOING ON". Disappointed and distressed dont begin to explain it. If they are so crazy expensive at least have someone come talk to u before they stick a cotton swab up your baby's nose and charge you $628 for it. Worse part, had i known i would have bought a $10 ibuprofen OTC and have the same outcome.

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                                                                                                                                                                                                                                                                                                                                                                          Heidi Bowden
                                                                                                                                                                                                                                                                                                                                                                          March 16, 2018, 11:39 a.m.

                                                                                                                                                                                                                                                                                                                                                                          Very polite, and caring.

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                                                                                                                                                                                                                                                                                                                                                                            Kurt Madsen
                                                                                                                                                                                                                                                                                                                                                                            March 15, 2018, 12:54 a.m.

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                                                                                                                                                                                                                                                                                                                                                                              Anna
                                                                                                                                                                                                                                                                                                                                                                              March 14, 2018, 9:59 p.m.

                                                                                                                                                                                                                                                                                                                                                                              Love the staff but customer service has changed dramatically. I have to call every day to follow up on basic requests like prescriptions, appointments, etc. Every call comes with a 15-30 min wait to speak to people who seem like customer service reps not medical professionals. Since when did Primary's turn into a corporate penny pincher instead of a hospital?

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                                                                                                                                                                                                                                                                                                                                                                                Caitlin Olaveson
                                                                                                                                                                                                                                                                                                                                                                                March 13, 2018, 5:34 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                  Lauren Gibb
                                                                                                                                                                                                                                                                                                                                                                                  March 12, 2018, 12:44 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                    Bryan Lauritzen
                                                                                                                                                                                                                                                                                                                                                                                    March 10, 2018, 7:50 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                      Brent Poole
                                                                                                                                                                                                                                                                                                                                                                                      March 9, 2018, 8:54 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                        chelsea ricks
                                                                                                                                                                                                                                                                                                                                                                                        March 9, 2018, 12:04 a.m.

                                                                                                                                                                                                                                                                                                                                                                                        Great service and hospitality. It was a very uncertain time for us with our daughter. Her health was critical and everyone was really attentive and compassionate. There are three cafes to chose to eat in. There's the Ronald McDonald House which provide free meals and other amenities which help take the load off like washer dryers and areas for privacy. They have a room called school zone that kids can go pick out a free book and there's a lot to chose from. They have a music room that's very therapeutic. There's also a science room with lots of fun activities. Alot goes into the service provided. And of course they have therapy dogs that are extremely helpful and cheered our daughter right up.

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                                                                                                                                                                                                                                                                                                                                                                                          Shelly Walker
                                                                                                                                                                                                                                                                                                                                                                                          March 7, 2018, 5:12 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                            Chris Patterson
                                                                                                                                                                                                                                                                                                                                                                                            March 7, 2018, 2:37 p.m.

                                                                                                                                                                                                                                                                                                                                                                                            They take good care of my son here.

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                                                                                                                                                                                                                                                                                                                                                                                              Sarah Mendez
                                                                                                                                                                                                                                                                                                                                                                                              March 6, 2018, 2:52 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                Brad Withers
                                                                                                                                                                                                                                                                                                                                                                                                March 5, 2018, 10:18 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                  Brittney D'Ambra
                                                                                                                                                                                                                                                                                                                                                                                                  March 5, 2018, 2:53 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                    Dan Gudmundson
                                                                                                                                                                                                                                                                                                                                                                                                    March 3, 2018, 2:17 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                    Great, friendly staff

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                                                                                                                                                                                                                                                                                                                                                                                                      Sarah Simmers
                                                                                                                                                                                                                                                                                                                                                                                                      Feb. 28, 2018, 8:33 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                      PCH is so amazing, Nurses, Doctors, Everybody, r amazing. I have nothing to say other than great reviews for this hospital. I recommend 4 anybody with children.

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                                                                                                                                                                                                                                                                                                                                                                                                        Craig Barnes
                                                                                                                                                                                                                                                                                                                                                                                                        Feb. 28, 2018, 11:21 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                        Thoughtful and considerate.

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                                                                                                                                                                                                                                                                                                                                                                                                          Jason Daniels
                                                                                                                                                                                                                                                                                                                                                                                                          Feb. 27, 2018, 8:31 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                            Hailey Christensen
                                                                                                                                                                                                                                                                                                                                                                                                            Feb. 27, 2018, 3:16 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                            I was severely dissatisfied with the service and treatment I received here. I am a cancer patient and my immune system isn’t the best by any means. It took 2 1/2 hours to get a simple procedure done, a procedure that doctors in my hometown would have completed in one. There were three people (including one nurse) in the clinic who were coughing without masks and not covering heir mouths. I couldn’t believe it. It might be a cough to you but it could kill me. It was completely ridiculous. My doctor had neglected to even read over my history and was curt and rude to me. The clinic was disorganized and confusing. I was treated like a number, and not a person. I do not recommend, in any way shape or form, this hospital. Go elsewhere.

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                                                                                                                                                                                                                                                                                                                                                                                                              Reggie Moser
                                                                                                                                                                                                                                                                                                                                                                                                              Feb. 25, 2018, 4:51 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                              Pretty decent from what I could observe.

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                                                                                                                                                                                                                                                                                                                                                                                                                George Petrogeorge
                                                                                                                                                                                                                                                                                                                                                                                                                Feb. 25, 2018, 12:06 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                Clean friendly knowledgeable. Great children's hospital!

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                                                                                                                                                                                                                                                                                                                                                                                                                  Mike Hanseen
                                                                                                                                                                                                                                                                                                                                                                                                                  Jan. 17, 2018, 2:01 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                  Caring, knowledgeable and very very helpful. They helped me focus on whats best for my daughter in a very stressful and scary situation.

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                                                                                                                                                                                                                                                                                                                                                                                                                    Cassie Wyatt
                                                                                                                                                                                                                                                                                                                                                                                                                    Feb. 24, 2018, 2:55 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                    My son was lifeflighted here from a rural hospital after a very scary seizure. He was unresponsive and the lifeflight team was amazing! They placed an iv when no in the ER could, were so informative on what they were doing and did everything they could to make sure there was room for me on the helicopter. When we arrived we were taken to the ER, where the staff was so kind. They took us back for chest X-rays and were so nice to my scared 20 month old who was lethargic and didn’t know where he was was. We ended up inpatient for a high fever and unknown cause. They were on top of his meds, the nurses were good about always checking on him, and his neurologist and students explained everything in such an understandable way! They made us feel so much better after a very scary incident. They had us come back for an EEG and got it scheduled very quickly, and the staff there were so kind and understanding as well.

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                                                                                                                                                                                                                                                                                                                                                                                                                      Joni Beeton
                                                                                                                                                                                                                                                                                                                                                                                                                      Feb. 22, 2018, 3:47 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                        Allthepizza Inmybelly
                                                                                                                                                                                                                                                                                                                                                                                                                        Feb. 21, 2018, 4:06 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                          Kami Huff
                                                                                                                                                                                                                                                                                                                                                                                                                          Feb. 21, 2018, 11:35 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                            Danika Fackrell
                                                                                                                                                                                                                                                                                                                                                                                                                            Feb. 20, 2018, 4:18 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                              Diana Allred
                                                                                                                                                                                                                                                                                                                                                                                                                              Feb. 18, 2018, 5:50 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                chris wixon
                                                                                                                                                                                                                                                                                                                                                                                                                                Feb. 18, 2018, 4:49 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                Best manners places to eat and sleep love it

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                                                                                                                                                                                                                                                                                                                                                                                                                                  Jorge Zamora
                                                                                                                                                                                                                                                                                                                                                                                                                                  Feb. 17, 2018, 10:25 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                    Josefina Juárez
                                                                                                                                                                                                                                                                                                                                                                                                                                    Feb. 15, 2018, 4:04 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                      Chyann Kindschy
                                                                                                                                                                                                                                                                                                                                                                                                                                      Feb. 15, 2018, 1:35 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                        Chad Thornley
                                                                                                                                                                                                                                                                                                                                                                                                                                        Feb. 15, 2018, 1:24 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                          Julia Trubetzkoy
                                                                                                                                                                                                                                                                                                                                                                                                                                          Feb. 14, 2018, 6:34 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                            GenLia Mamea
                                                                                                                                                                                                                                                                                                                                                                                                                                            Feb. 13, 2018, 2:08 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                              Randall Feil
                                                                                                                                                                                                                                                                                                                                                                                                                                              Feb. 12, 2018, 10:51 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                Shah Pez
                                                                                                                                                                                                                                                                                                                                                                                                                                                Feb. 12, 2018, 3:57 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                  Joel Bowler
                                                                                                                                                                                                                                                                                                                                                                                                                                                  Feb. 11, 2018, 11:22 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                  Doctors and staff are the best of the best. No place like it.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                    David Steed
                                                                                                                                                                                                                                                                                                                                                                                                                                                    Feb. 11, 2018, 4:41 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                      Amanda Taylor
                                                                                                                                                                                                                                                                                                                                                                                                                                                      Feb. 3, 2018, 1:26 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                        Brenda Ramos
                                                                                                                                                                                                                                                                                                                                                                                                                                                        Feb. 1, 2018, 12:36 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                          Darthcrazyfox jaxton
                                                                                                                                                                                                                                                                                                                                                                                                                                                          Jan. 18, 2018, 3:37 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                            Chubby Amigo
                                                                                                                                                                                                                                                                                                                                                                                                                                                            Jan. 14, 2018, 12:29 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                            Amazing truly amazing staff building etc. treated us like gold. Did everything they could to make us comfortable and take care of our child bravo

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                                                                                                                                                                                                                                                                                                                                                                                                                                                              Jeff Heap
                                                                                                                                                                                                                                                                                                                                                                                                                                                              Jan. 13, 2018, 1 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                              My daughter 2years old has ALL leukemia and primary children’s and everyone in the cancer marrow clinic are amazing!!! They have somehow made what could be an unimaginabley difficult experience manageable! Their love and care for all the kids that I have seen is remarkable! Thank you!!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                Jesus Plascencia
                                                                                                                                                                                                                                                                                                                                                                                                                                                                Jan. 8, 2018, 4:13 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                This place will try to accuse any parent of neglect for any sick child. Do not go here unless you want to spend more time from your harf working life resolving some false claims and dealing with case workers. Just take Your child elsewhere!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Emmy Slichta
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Jan. 8, 2018, 4:12 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                  The volunteers there are amazing and helped me so much and they are truly incredible.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Rose Owen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Jan. 6, 2018, 7:54 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Been here for 6 surgeries and 10 times inpatient. Best hospital ever! Great building, great care, great atmosphere ❤

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Michele Brewer
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Dec. 28, 2017, 7:01 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Connie in the waiting room for same day surgery on the 2nd floor was so thoughtful and caring to each set of parents and loved ones waiting...She really took the time to be attentive and took great care in keeping everyone informed and comfortable.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Wallace Imamura
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Dec. 27, 2017, 11:40 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Rachel Nelson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Dec. 26, 2017, 8:07 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Wonderful technology, unpleasant policies, wait time, size, parking, and bed manners. There simply must be a world wherein we don't have to choose. Healthcare is personal.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Arianna King
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Dec. 24, 2017, 12:25 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                            This is hands down the best children’s hospital, they saved my daughters life we are originally from Las Vegas NV and my baby caught meningitis We took her to a hospital in Las Vegas NV sunrise children’s hospital and they sent us here when they could not treat our child and it was literally the best thing they could have done because PCH saved my babies life ❤️

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Jaime Mendez
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Dec. 23, 2017, 12:46 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Love Primary Children's Hospital’s staff. Until we went out of insurance and was told to “call back when you have insurance.” Our son was born with a cleft palate and later diagnosed with autism. Every year we had a team meeting to help us understand our way. It’s one of the hardest call for a parent.... where are your priorities?

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Kitkat Dove
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Dec. 18, 2017, 4:31 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Spent 8 hours in the ER just for something that they couldn't treat. Staff and doctors where very nice, but I had to wait 8 hours for diagnosis in a 60° room. If you are planning to visit, bring blankets and cards, because you are in for a long day.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Heidi Higley
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Dec. 15, 2017, 1:33 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  This place is a god send

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Deborah Ferwerda
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Dec. 7, 2017, 2:52 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Kami Tanner
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Dec. 5, 2017, 5:35 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Went into ER and was in and out within an hour! Baby is happier and we as parents were reassured he is going to be just fine! I've waited for a longer amount of time prior to this visit but I don't mind waiting if another child is more in need of immediate attention. Thank you all for doing what you do and comforting parents and kids!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Austin Bagley
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Oct. 16, 2017, 1:22 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Been going here for a long time to see my specialists and they are all super friendly and knowledgeable and very willing to help treat patients in the best possible way. Top notch.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Binks 2091
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Nov. 30, 2017, 2:02 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Parking is terrible parked on the south side. They take up many spaces for doctor parking and reserving spaces for construction parking. Leaving you no choice but to use valet parking wich I really dislike and will not use. One of the valet parking attendants harrased and chased me in the building with my 11 year old son with down syndrome threatening to tow my vehicle and even at one point threatening volience when I chose to ignore him and walk away. They worry more about there employees having parking then those with disabilities and have legal handicap space parking.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Natalie Humpherys
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Nov. 29, 2017, 3:58 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            The staff in the surgical until were great! We had excellent nurses, techs and doctors. One night nurse had exceptional bedside manners and was extremely patient. It made our horrible circumstance easier to cope with by having great staff and always being informed of what was next. We didn't feel we were waiting without knowing why. Keep up the great work!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Efrain Chu-Jon
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Nov. 28, 2017, 1:40 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Charged me a "Deposit' even though they weren't suppose to. Suppose to go through the insurance.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Nayeli Navarro
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Nov. 27, 2017, 12:50 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Ivy Dunlap
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Nov. 18, 2017, 2:32 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Michele Kingsford
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Nov. 16, 2017, 5:53 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      jose miguel letelier
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Nov. 12, 2017, 1:35 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Natasha Pollard
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Nov. 3, 2017, 2:07 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          cara smith
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Oct. 31, 2017, 9:13 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Rebecca Rogers
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Oct. 30, 2017, 6:35 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Children are in great hands at Primary's! When my then-newborn was treated for gastrointestinal problems, the doctors were so kind and helpful in coming up with a suitable formula for him. They taught us how to supplement goat milk with the right nutrients so that he could have milk that's easier on his stomach than commercial formula. One year later, my baby is strong, happy, and very smart! I send my thanks to Allison Bunnell, the nutritionist in the infant unit for helping my son! I also thank Rose, the best nurse ever! And the doctors - I wish I could remember your names, but you are the kindest people on the planet!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Sarah Blank
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Oct. 29, 2017, 2:01 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              I think this hospital is okay I grew up at this hospital basically from I was only 1 day old until I was almost 19 years old but the reason why I only give it 3 stars cause I remember going there with my friend and her son. We waited for along time it stuck like puke in the waiting room and when I was little they did some blood work they had to take everyone in my family's blood and they had go poke my sister twice cause they used the wrong size of needle and so it brused my sisters arm for days. I think they should clean up that hospital

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Jim Tinney
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Oct. 27, 2017, 7:57 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Our child who has recently returned from another state to have surgery said just today, "I'd rather die than go back to Primary Children's Hospital." In my mind, I wholeheartedly agreed. Our very sick child was horrifically misdiagnosed and mistreated at Primary Children's Hospital over a period of months including a dozen encounters in clinics, labs, ER, radiology, and several days as an admitted in-patient. We as parents were also horribly mistreated. Do a lot of research before stepping foot into Primary Children's Hospital in Salt Lake City. The institution is NOT what we were led to believe it was. Namely, the best place to take your sick child if you need the best care in the region. A scant few doctors and staff are competent and caring. But the overwhelming majority are egregiously incompetent, undeservedly arrogant (Brockmeyer in neurology and O'Gorman and Jensen in gastroenterology are particularly arrogant about their incompetence and shockingly snarky), uncaring, dismissive and a significant proportion are openly mean and cruel to children--including a majority of the nursing staff. (My child says hands down PCH nursing is the worst my child has ever experienced--no other hospital comes close.) How do doctors, nurses, technicians and staff become monsters? It is our observation that the problem is deeply rooted in the administration of the institution. As long as finding the correct diagnosis, applying the latest in medical science or partnering with parents to cure their sick children are not mportant to you, I think it'd be great to work at Primary Children's Hospital. The mission of the organization seems to be to provide good employment packages that will never be threatened by performance review criteria such as keeping up to date, achieving high satisfaction ratings from patients and parents or professional competency. At Primary Children's Hospital incompetence and cruelty are institutionally ignored. I mean it. I think the people start working there as ordinary practitioners and the institution imposes the draconian policies that torture kids. (Not all kids. It seems if your child has a textbook case of a common disease, a broken arm, well-understood kinds of cancer, etc. you will get adequate care. Never stellar like we've had in other parts of the country, but adequate.) This criticism is not an angry exaggeration. It is made from weeks of hospital stays in multiple facilities from which to compare and scores of clinic visits, radiology, labs, etc. For example, only at Primary Children's Hospital was our child allowed to dehydrate, starve, and weep in pain for hours and left without appropriate care being administered for entire nursing/resident shifts. Only at Primary Children's Hospital was our child told "it's all in your head" AND REPEATEDLY!!! Fortunately, our child is getting better with a good outlook, has had correct diagnoses, major surgeries and is being treated by great children's medical experts--none of whom have anything to do with Primary Children's Hospital (including those who are local). Our child's real conditions were immediately recognized and treated. Think about that one: Our genius pediatrician who is multi-board certified and Mayo Clinic trained won't have anything to with Primary Children's Hospital although it is in the same neighborhood. This pediatrician treats scores of children with very serious medical problems that require surgery and hospitalization. But Primary Children's Hospital is unfit as a resource for this genius Mayo Clinic trained doctor to treat their sick children patients. What does that tell you?

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  danielle Heer
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Oct. 21, 2017, 2:16 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    A. Wheeler
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Oct. 19, 2017, 8:38 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    The children’s surgery center was on time with getting us in and the nurses, doctors and anesthesiologist were extremely helpful and made sure my son was as comfortable as possible . The hospital does a fantastic job helping kids in an otherwise stressful situation .

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Jessica Reeves
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Oct. 17, 2017, 11:17 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Great care and extremely competent and friendly doctors, nurses, staff, etc every time I've been.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Aaron Ferwerda
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Oct. 15, 2017, 8:03 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Awesome Dude Of The Earth
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Oct. 14, 2017, 12:45 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          The place here was amazing the doctor was great with, because a couple months ago I had my endoscopy and sure it hunted me for the rest of the day but then it went away the next day. But I can say the surgeons there were amazing!! Two thumbs up!! 👍🏻👍🏻 And my parents thought that there was awesome!! 😄😄

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Rosita Michelena
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Oct. 14, 2017, 12:06 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Yessika Juarez
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Oct. 12, 2017, 5:46 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                TJ Daw
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Oct. 12, 2017, 12:56 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Aster Gill
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Oct. 5, 2017, 4:31 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Kirk Reimschussel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Oct. 4, 2017, 2:07 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Natalee Rager
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Oct. 3, 2017, 8:48 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Best hospital ever my sister came their for almost her whole life living the staff is amazing and truly loved the kids😍😍😍😍😍😍🤗🤗🎶🎶🎻🎹❤❤❤❤❤❤❤❤👣❤❤❤❤

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Uziel Reyes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Sept. 28, 2017, 7:15 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        My two month baby was diagnosed with an infection. We felt very welcomed by all the staff during our stay. Anxiety, confusion, nervousness was felt but they made sure our questions were answered and our baby was treated very well. Thank you!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Josh Reimann
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Sept. 23, 2017, 5:35 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          We've been to Primary Children's Hospital twice. Once for an emergency, and the other for a scheduled surgery. Both times the staff, nurses, and doctors were extremely friendly and helpful. It does not feel like a hospital! My mind is always at ease when we have to go here.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Paige Park
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Sept. 22, 2017, 2:23 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Cute children's hospital with artwork and animals all over the halls. My son was well taken care of during his visit and we were very pleased.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Haywud
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Sept. 14, 2017, 9:46 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Katrina Kocab
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Sept. 12, 2017, 8:57 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Codey Hawke
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Sept. 12, 2017, 7:50 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Rose Whitaker
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Sept. 9, 2017, 6:09 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Great care. Thank you

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      madi your dadi
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Sept. 2, 2017, 9:31 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Rob X
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Aug. 19, 2017, 10:50 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Derek Peacock
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Aug. 16, 2017, 4:07 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Stephanie Anderson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Aug. 4, 2017, 6:04 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Tawnie Atkinson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              July 29, 2017, 11:20 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              I have quite the story for you. Back in the summer of 1998, I landed an amazing job. I had to leave my child with a caregiver while we tried to build a life for us. My husband and I found an in home "daycare" in the paper and went to meet these people. First opinions? NOT comfortable with them at all. But in being a new mother, I assumed I was just being too over protective. So we gave it a shot. After a couple of months my 18 month old baby girl came home with a bruise about the size of a nice on her ear!! Of course I was told she probably ran in to something. Ok... A week later she had a huge goose egg on her forehead. I was told she, for some reason, slipped off the stairs outside. NO call to me when it supposedly happened. About a month later I went to pick my baby girl up after work. She was asleep on their couch. When I picked her up she started screaming this blood curdling, God awful scream. There was no explanation from the so called "caregiver". She screamed the entire 10 minute car ride home. I changed her diaper thinking maybe it was a rash. Nothing. I tried to stand her on my lap and sing with her like we always did. Her leg buckled under her and the screaming got louder. So... Off to Primary Children's we went. They did X-rays, and my daughter's leg had been BROKEN in two places. They called it a "toddlers break". Apparently, it comes from someone forcing the child to hold their leg in a certain position. Usually during a diaper change. The police were called, and a report filed at the hospital. Believe me when I tell you that it took every single thing I had in me to not repay the "caregiver" with an exact injury. But, we decided to let the law handle it. Ya know. To "handle it the right way". Needless to say, we didn't go back. Got a call the next afternoon from them to see where we were, and how my daughter was. The "husband" of the couple, for some reason had gone out to buy my girl a stuffed animal, and wanted to make sure that she got it. (???????) Two days later, another mother had called the police on the same couple. A 9 month old, who had been there a little longer than we had, had been hit many times. He was an African-American baby, with very dark skin tone. You could see a man's size hand prints all over his back and legs very, very clearly!!!! So, we got together with the other parents, and the police, and they arrested the "female" of the two. She bailed out of jail on her own recognanc, and two days later they had left the state!!!! My baby girl and her stuffed Barney the Dinosaur both had a purple cast on their leg for 17 weeks! During the investigation the police found that this woman had TWELVE ALIAS'S!!!!! TWELVE!!!! Every single penny of the care that my daughter received from this wonderful doctor (I wish I could remember her name) was forgiven. They never charged us one single dime!!! There is no where else I would recommend to take your children. The police (as far as I know) have never caught up with her, sadly. But the charges stay with her for life. One day, she will get caught. One day, I will see her again!! Their names at the time were Jan and Dave Scheib. PLEASE, do NOT trust anyone when it comes to your kids. I swear to you it is not worth the pain.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Tiffany Cook
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                March 19, 2017, 7:38 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Kelly Ortega
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  July 23, 2017, 5:08 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Saved my daughters life more than once. She has a heart condition and they know what to do.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Eston Humphrey
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    July 19, 2017, 10:25 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    They have a cafeteria that is open late. The other ones are closed early.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      ASH O
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      July 19, 2017, 9:14 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Great ER. They made the trip pretty smooth and our nurse was WONDER WOMAN literally wearing WW scrubs. So cool and she was great with my baby. The doc was also wonderful. Tall thin man who was friendly. Made us feel much better. Trusted children's hospital.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        mohammed alshawk
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        July 17, 2017, 5:41 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        its the best, thanks for all the people working there

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Heather Woodbury
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          July 1, 2017, 7:32 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            benny godfrey
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            June 27, 2017, 1:33 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            I was born at this hospital some 18 years ago

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Sadia Sial
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              June 26, 2017, 6:01 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Karly Matthews
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                June 21, 2017, 7:41 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Joce DeHart
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  May 31, 2017, 11:23 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  A few weeks ago we unfortunately had to take our son to Primary Children's Hospital. We didn't want to go to our local ER because of bad services we had experience there before. We decided to make the drive to Primary Children's and man was it worth it. The second we walked in we were welcomed and checked in. It had been a rough night and I was an absolute emotional mess because my son had had a fever over 104 for a few hours. He was acting odd and I was just so worried. The nurses and receptionists were the absolute best to work with. I told the receptionist what had been happening with him and she was just so sweet and made me feel so much better. This is our only child so we are just learning as we go and we weren't sure if his symptoms were even severe enough to go to the hospital. But the receptionist, nurse and doctor reassured us that we were doing the right thing. Something that is so appreciated!! We waiting probably 3 minutes to be taken back. Then probably 5 minutes to be seen by the doctor. It was the best!! They were so attentive and kept making sure we were okay. The doctor was amazing!!! I cannot remember his name but he was one of the best doctors I've worked with! I even joked about changing peditricians so we could be seen by him instead of my local pediatrician! He was so informative about what my son had. He was patient with all of our questions and never made us feel dumb for all the questions we asked. I hope I don't have to go back to an ER soon but if I do have to I'll definitely be making the drive up there because it's so worth it! Best customer service!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Shawnee Burnett
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    May 28, 2017, 9:28 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Excellent medical care. They are willing to explain issues in layman's terms. Nursing can be a bit understaffed, which is why I didn't leave 5 stars.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Peggy B
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      May 22, 2017, 3:12 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      I visited the Opthamology Department with 2 of my grandsons. The Staff was terrific with them and their Special needs. The Dr was Great and so was the Nurse very patient and easy going with them.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Lena Barton
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        April 15, 2017, 2:02 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        So My Son Has Always been a very mucusy Baby But Just Because Im A New Mom And Freak Out But Ive Took My Son To The Er twice Before And I Was Just Left In The Room For Hours Before Anyone Talked To Me And Then They Like Rushed me Out With A Diagnoses Without Even Really Looking at my Son Now My Son Is In The ICU with Rsv While Ive Been Here I Have Found that The Times Before He Came Back Positive For Rhino Virus Which I Have Been Told Isnt Back I Was Not Informed That Also While I Have Been Here I Had One nurse for 3 nights in a row each night was traumatizing she man handled my 4 almost 5 month old ripped his iv out got blood every where and put a dirty diaper on it because she didnt have bandaids then the 3rd night she was doing all the above but also smacked my sons head against his swing and wasnt even apologetic about it. I lost it had to walk around to control my anger couldnt breathe shaking i had 3 nurses in here (she decided to take lunch when she saw i was mad.) telling me to calm down i finally talked to the charge nurse. Mind you i had complained yo everyone about this nurse from day one i said i didnt want her told them how she made me feel i was told they are understaffed and she had tge certifications to take care of my sons machine. So of course i tried to let it go but on the 3rd night i really lost it . i proceeded to tell the charge nurse she then told me she had no report of it or else she would have taken action. This situation was only 2 nights ago but i give them 3 stars because ever since then they have been really concerned and compasionate and they pay really close attention to my son And they made sure i never have that nurse again and that they would take care of it i dont give them more stars because it took me finally having enough and a really traumatic experience for them to do that. (Nurses name is Shannon)

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Kara Keatley
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          May 21, 2017, 3:05 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Terrible experience, Dr. Meyers and Dr. Barnhart were both investigated by DOPL for failing to do metal allergy testing for my child who had metal bars placed in her chest, she was allergic and they refused her testing and the medical treatment she asked for, she has lost her degree from the Y and is homebound now, and we have set up a GoFundMe account (Shannnon's Surgeries) for her so that she can receive the medical treatment she needs. She needed titanium bars and will never fully recover. Have allergy testing done for your child if they require surgery at Primary's. They're still not ordering it, and placing metal bars in children who may have metal allergies. The consequences can be lifelong! Update: Dr. Meyers treated me like I was a sociopathic parent and put my child's unit under lock down with a guard outside while she was there, the hospital refused to let her sign a release so that I could speak for her if she were too ill to speak for herself, and refused to listen to either one of us on her care. I was laughed at when it was hard for me to walk and I was laying down on the ER floor on a sheet because we were both exhausted and my daughter was so ill. I have nitroglycerin tablets now for my heart disease, and saw my oncologist for the first time last week. I had serious symptoms when Dr. Meyers was doing this to us. Dr. Meyers has been sued for malpractice before, but I want to warn other parents how negligent her care is and what happened to us at Primary Children's. If the surgeons like you, it can be a very different story, but if they are prejudiced it becomes a lifelong nightmare for you and your family.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            paige bushong
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            May 19, 2017, 3:08 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Tried to set up a appointment for my daughter they didn't listen to me and transferred me 4 times

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Megan Kolbe
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              May 17, 2017, 6:45 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Took my child to the er yesterday was a long wait but the staff and doctor were beyond amazing and took great care of my little one

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Hazel show
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                May 17, 2017, 5:22 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                This place is typically pretty thorough and good. Wait times are always completely ridiculous. We were told we would be discharged at 10:45 PM and were not given discharge papers until 3 AM! I am also extremely upset with one "doctor". I believe Wills or Wells was her name, but she was a joke. I brought my newborn in because she was having seizures. She told me it was acid reflux and didn't want to see a video I had. When I showed her she said she didn't see anything, but she didn't even look. My baby also had really bad thrush diagnosed by a real doctor a week prior. This doctor told me she didn't have it and I said yes it's all over her mouth and she just said "Well it's just a little". Thank heavens we got to see another doctor. I showed her the video and she called the neurologist right away to schedule an eeg. We also had blood tests done and my daughter had high calcium that needs to be monitored. So in the end I was okay with the result, but I can't believe we almost got brushed off with a problem like that. Some of the doctors really need to take their job more seriously. And the communication is quite ridiculous too. Primarys really needs to work on communication so that people aren't spending 7 hours here with only 15 minutes of that being any interaction with doctors, nurses, etc. And please make sure that doctors are taking people seriously!!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  max cooper
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  May 15, 2017, 12:34 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  I love it! It saved my daughter's life! If it wasn't for the terrific staff she would be dead!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    JUSTIN CASE
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    May 11, 2017, 10:44 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Tricia Coleman
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      May 4, 2017, 2:47 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Amanda Ard
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        April 21, 2017, 2:46 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        We took my baby niece into the ER. Her mother has been trying to find out more about an indent in her ribs for months. They did an x-ray and told us what was happening with in a few hours. She also had a fever, we assumed it was because of teething but the made sure it wasn't a UTI for us. They even contacted us about getting a copy of the X-ray image.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          kurra angel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          April 7, 2017, 4:15 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          What happened to the policy parents knows best and listen to the parents concerns I spent 6 hours at the er for a asthma issue and they took 6 hours to send us up with a different diagnosis of a uri.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Rhino Auto spa
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            April 4, 2017, 4:14 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            My 3 year old was transferred by ambulance due to his first Asmtha Attack. He remained under observation for 3 days in the hospital. The staff was friendly, kind, and very loving and professional to me and my child. They made us feel at home in a very difficult time. I have been to other hospitals with my other children and the experience in a ER had been awful! This place is great !

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Russell Knudson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              March 27, 2017, 4:19 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Dulce Martinez
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                March 6, 2017, 7:41 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Buen servicio

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Brooke Rupp
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  March 3, 2017, 7:37 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Our 11 month old had to come here for surgery and we were incredibly impressed with all the doctors and nurses. They are very caring people and make it as good of an experience as it can be. So glad there are people like them in the world.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Joe Crandall
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Feb. 28, 2017, 7:49 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Jay Sherwood
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Feb. 24, 2017, 10:09 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Jonathan Krueger
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Feb. 13, 2017, 5:54 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Our newborn needs to see an orthopedic doctor. Our pediatrician said no ultrasound was necessary because the problem was so evident. However, Primary Children's claims that their policy is to have an ultrasound before a patient can be seen. This is a pointless $200-$300 out of pocket cost because of "policy".

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Miguel escorcia
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Feb. 12, 2017, 3:23 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            D M
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Feb. 11, 2017, 10:18 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            If I could give this hospitals ER zero stars I would. We were sent away without the dr even looking at My 4 month old who needed help. On Feb 9th, I took her in to an ENT for an upper lip tie release (not at an ihc) and a tounge tie snip. Instead of the cut straight up, like I've seen other parents get for their baby's. My baby has a huge chunk that was removed from her upper lip. I trusted this doctor knew what he was doing. He should have clamped the tie, close to the gumline, for about ten seconds,. Then removed the clamp and cut the tie from the gum. Instead, the lip was cut so that a chunk of skin from the upper lip was removed completely, creating a deep laceration. I've been syringe feeding my baby because she is in so much pain she can't nurse. And it's swollen huge! So huge that she cant latch on even when she tries. I am in shock that this happened. She needs stitches or to be looked at by a Dr. Yet we were discharged without a Dr even taking a look.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Anthonetta Cly
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Feb. 9, 2017, 11:50 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Had the best team of nurses that helped right away and great experience i needed to feel my girls were in perfect hands. Wonderful experience. They all have their appetite back and feeling them selves in minutes. Thank you!!! 👼

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Steve Coy
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Feb. 2, 2017, 12:10 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                We brought our little girl to Primary Children's ER last night because we have had such a high opinion of the hospital and what it was done for a lot of sick kids. Our experience, however, was much different. We waited for a almost a couple of hours in the waiting room to be taken back. The room we were in was a little chilly, so we took our coats off to cover our little girl to keep her warm. We asked for a blanket, which was never brought. In the 4 1/2 hours we spent there we only spoke with the doctor about 5 minutes or less. The rest of the time was waiting for nurses to follow up on what the doctor had said to do. There seemed to be a lack of communication as to what was going on. What we came in for could have taken an hour at the most. We were there 4 1/2 hours, and it would have gone on much longer if we hadn't gone out to the nurses station several times to ask if they were going to do what the doctor asked. The bed could have been freed up for another patient much sooner if there had been a more organized system in communicating with the doctor and nurses. I gave them 2 stars because when we were able to interact with the doctor and nurses they were friendly.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  SpinKnitQuiltTat #1
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Jan. 31, 2017, 1:36 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Juana Garay
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Jan. 29, 2017, 8:14 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Love the people who work here

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      travis castillon
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Jan. 28, 2017, 11:22 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Very happy with our experience here. From the staff to the doctors.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Eric Gibson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Jan. 23, 2017, 4:20 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Have always been impressed with Primary Children's. I had an internship here years ago and it was fabulous. Now that I have a family of my own I have taken my daughter here a few times and have received great care. Only thing I think needs to be improved is the communication at the end of the visit. My little family was left waiting for an hour after an ER visit and were never told what we were actually waiting for. It was 2 am and we wanted to go home so more communication would have made the visit much better.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Benergy Benavidez
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Jan. 9, 2017, 9:33 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          The staff is very nice and children friendly, not to mention the whole place is decorated and children friendly with volunteers always arriving to give their time lifting up the kids. In primary childrens your in great care! Thankyou Ronald Mcdonald Foundation for all the support you give!!!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Jason Shamy
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Dec. 24, 2016, 5:41 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Sets the standard.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Booker D Wright
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Dec. 6, 2016, 9:47 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              It was decent for about 4 days, on my surgery day absolutely no one knew what they were doing however.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Karen Ruelas
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Nov. 27, 2016, 12:31 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                I could not have asked for better doctors or nurses are to care for my son with severe heart issues. They saved his life repeatedly from day one

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Elisabeth Evans
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Nov. 22, 2016, 9:09 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Amazing doctors!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Newell Bullen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Nov. 20, 2016, 11:45 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    I am reluctant to give this low rating since the facility and the care for admitted patients is so great. My issue, however, is far more important than good hospitality. Readmittance for my family is very problematic. We were in the hospital a few weeks ago and had studies done to understand the issue. It has been two weeks since the studies were conducted and no actions were taken or plans offered. Now we are back in the hospital with the same issue. In addiion to the huge inconveniences of hospitalization, clearly this is also a problem that significantly increases the costs of health care to families of the sick and also those who are in the insurance group. I wish things had gone differently.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Oscar Cisneros
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Nov. 17, 2016, 9:59 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Outstanding staff working at this hospital

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Hanh Le
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Nov. 15, 2016, 11:26 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Steve Thompson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Nov. 15, 2016, 5 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            serina walter
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Nov. 2, 2016, 1:59 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Truly amazing people work here! They are so helpful and truly care about the lives of children!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Jerrad Jacobsen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Oct. 18, 2016, 6:15 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Austin Larson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Oct. 15, 2016, 11:23 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                I had 2 surgeries here as a kid it's blessed our family a lot.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Rebecca Arndt
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Oct. 13, 2016, 2:55 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  I can not express the love and appreciation I feel for all the nurses and doctors that helped out little Ivy during a very difficult time. This hospital runs with the patient and the patient's family at heart. Thank you so much!! R.A.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Raymond Aumua
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Oct. 11, 2016, 4:58 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    My baby Helaina was born there... Friendly..

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Sweetpea
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Oct. 10, 2016, 6:21 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      My grandson was transferred to Primary Children's Hospital from Ogden last night. After they sedatived him in ER to fix his broken and that was also dislocated he ended up in OR to fix it. When the sent him home with NO pain meds because they didn't have to do much to his arm. Oh no you was just jerk ingredients it around two different times. And you did nothing that is why he has done nothing but cry since he got home at midnight. Then we call the dr and she says bring him in on Tuesday so now we have to wait another day and watch him suffer. This Hospital and Staff is a JOKE. No little kids should have to suffer in pain because the dr is a JERK. I would love to see her suffer with a broken arm. But no she would never do this to her child or family member.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Susan Norris
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        June 5, 2013, 4:03 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Great Doctors, sweet as can be, but beware of billing! It is so strange to me that in 23 years of being in the military that this is the only billing issue we have ever had to deal with. It is strange to me that all the other visits and specialists were paid. We were referred to this hospital for Cardiology, Neurology, Gastroenterology and Pulmonary. We are in the military and are about to retire after 23 years of service. We have been so many places and have NEVER had trouble with billing, and our insurance has always taken care of our bills. In the military with the type insurance we have, we have never been able to get into a specialty office without a referral. After a primary care visit, my daughter’s doctor referred us to the four I mentioned, and we had to wait a while until the authorization went through. Upon getting an appointment, I took my daughter to the Gastroenterologist. We showed up an hour in a half early and I walked up to the receptionist signed in. She took my military id for the insurance, and she said “I have everything I need, authorization, the referring doctor, id”. We talked to the doctor and they planned an Endoscopy, and it was set up for the Monday after Thanksgiving. They also had to wait to get authorization approved from Tricare for this procedure. Everything was paid! But weeks later we get a bill stating that we owed $172.00 for the initial office visit. We called Tricare to find out why we were being billed for an appointment that should have been paid and they said that a referral had never been put in for the initial visit. They said that “we are supposed to make an appointment then call our primary care back so that they can put in the referral”. As military members, we have never been able to do that. Tricare always needs a referral from primary care manager before we can see a specialist. Everything else was covered, the procedure, etc, knowing that, we as military members, having the same insurance, for 23 years, dealing with the same insurance all over the world, in countries that don’t even speak English, could never just make our own appointments with a specialist. After talking to several people, (whom by the way ALL have different stories on how they run business) I figured out that I was getting nowhere fast. I called immediately and talked to (leaving out names and times for a reason) someone in billing. Who, two weeks later called me back and told me that I had “some leg work to do” That I had to start over with my primary care manager and take it from there. We did everything they said and still mysteriously no authorization number. Again everything else was paid for, but the initial office visit. I called numerous times and again called my primary care manager and they said to hang tight that it was being looked into. Thank goodness I kept all my voice mails. Since Tricare will not back pay a bill, that we could go another route. Like I said it is not the 172.00, it is the principal. The issue is, it is NOT our mistake and we are getting charged for their oversight. Today we get a letter in the mail from the ATTORNEY GENERALS OFFICE, stating that they are going to place a lien on our tax refund for the next EIGHT years, if the bill is not paid. After 23 years of service to this country, and just before retiring they are going to threaten us and ruin our credit over THEIR mistake. As a military spouse, I have never written a bad thing in my life about anybody, but you better have a paper trail with these people before and after you go to any appointment, or their mistake will be your mistake.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Boyce McElveen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Sept. 30, 2016, 9:37 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Very kind very informative very professional very knowledgeable staff. Large clean rooms and helpful staff

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Emily Brown
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Sept. 24, 2016, 3:13 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Sindy C
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Sept. 18, 2016, 11:19 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Sarah Ferre
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Sept. 14, 2016, 9:50 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                This place is incredible. I was blown away by the level of care that we received. The doctors and nurses were all exceptional and made sure we never had an unanswered question.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Roxanne Gray
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Sept. 11, 2016, 1:16 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Great people who care and are very knowledgable in pediatrics. So glad to have this hospital nearby.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Jenny Solace
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Sept. 8, 2016, 3:45 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Awful experience with scheduling, complaints, billing, etc. Very disorganized. Left me and my son feeling like we were just another cog in their machine.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Dr. Cindy Briggs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Sept. 6, 2016, 1:03 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      We had the worst experience ever at this facility. We took our daughter in for emergency mental health care. The social worker was rude, wouldn't listen and completely undermined us as parents. Instead of finding out the details-- she was dismissive. The ER doctor wasn't much better. We had a previous experience at the facility that was wonderful, but this one was so terrible we will never go there again. You go to a hospital for help.... and they send you away. That is not the way this supposed to work. We want to ensure that no one else ever has to go through this type of experience.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Ryan Jenks
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Aug. 27, 2016, 9:05 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Shelley Wooley
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Aug. 25, 2016, 2 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          They work to make my child comfortable. We have spent a lot of time at Primary Childrens Hospital and they always work so hard to make sure my child has what she needs and is as comfortable as possible. The doctors and nurses here really care about my family.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Alysha. Yeates
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Aug. 24, 2016, 2:50 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Galicia 322
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Aug. 3, 2016, 9:04 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              It's a good hospital. Staff is friendly.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Amanda Porter
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Aug. 3, 2016, 8:42 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                My son had a very invasive procedure at PCMC. At the conclusion of his procedure, he was admitted to the PICU. I felt very unsafe with the care that was delivered in that unit. My son wasn't properly cared for. He was given expired formula amongst many other issues. After he was stable and transferred to the infant unit, the care delivered was fabulous. It is unfortunate that you can't count on those who are supposed to be trained to deliver care to the most ill patients.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Nikaya Vincent
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  July 26, 2016, 1:34 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  They staff was very friendly and the doctor that took care of my son was very kind, but the reason I'm rating such a low rating is because when we first arrived we got all checked in, the waiting room was full so we went to walk our kids over to the little play spot that they have in the E.R. well there was a rag full of blood just chilling on the floor and dried puke on the floor not to far from that. Thats pretty unsanitary and honestly could be potentionally dangerous to other children. So we told staff and they got on the phone with house keeping and cleaned it up Then when we arrived in the room there was no bed for my son just chairs and lights no one brought him a bed in the few hrs that we spent there... This was my 1st visit to primary childrens and it wasnt the greatest...

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    brittney Ortega
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    June 27, 2016, 7:30 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Anamaria2741107110711 Blidisel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      June 24, 2016, 8:31 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Steven Pyper
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        June 23, 2016, 12:20 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        We are very grateful for the excellent care and attention we received from this hospital. It's a blessing to have this facility in Utah.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Matt Johnson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          June 19, 2016, 12:52 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          My son had to get three stitches in his cheek. They were amazing. He didn't cry the entire time. They really know how to work with children. I can't recommend this hospital enough.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            patricia rebonato
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            June 17, 2016, 2:58 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Everything are about the children's good care. The staff are so sweet!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Javier Aguirre
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              June 13, 2016, 2:01 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              The best hospital for children in Utah this place is a piece of heaven

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                wade
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                June 13, 2016, 1:25 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                This is a good hospital and they took wonderful care of my son.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Anya Wright
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  June 12, 2016, 10:56 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Klay Jones
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    June 11, 2016, 2:03 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Excellent service. There are so many different doctors and departments that all have their pros and cons, but the overall feeling is that of healing, kindness, patience, understanding, caring, and dedication. I know that when I take my children to PCH, they will be under the best care available,

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Tiyane Chiumya
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      June 8, 2016, 5:42 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Joe Riley
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        June 7, 2016, 11:02 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Jacquelynn Beason
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          June 3, 2016, 4:20 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Every time I come the staff help my child feel as comfortable as possible. They really care about their patients. Best hospital ever

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Feburell Allen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            June 1, 2016, 3:20 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Always please with the service at Primary's!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Matthew Hastings
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              May 24, 2016, 2:53 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Brigham Worsencroft
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                May 19, 2016, 3:36 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                This is a wonderful children's hospital, our son had his heart surgery here. The staff was great and friendly made you feel more at ease.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Karen Guzman
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  May 11, 2016, 9:08 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Excelente

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Leandra Seegmiller
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    May 10, 2016, 1:05 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Always provides above and beyond service

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Keanen Farr
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      May 9, 2016, 4:50 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Shalana Bryant
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        May 6, 2016, 1:41 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Amazing staff and available services!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Susan Alva
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          May 4, 2016, 12:46 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Shawn Kelly
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            April 30, 2016, 8:53 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            This place is the best children's hospital. I can't say enough good things about them. The staff is friendly, and the nurses and doctors are incredible. I couldn't choose a better group of health care professionals to care for my children.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Ogden YSA First
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              April 29, 2016, 2:12 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              If it wasn't for PCMC i would still be having multiple seizures a day. Because of PCMC i am seizure free and i am eternally grateful.Thank you PCMC for all the help and for helping me get my seizures under control and for treating me with sincere care.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Jarom Wilson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                April 27, 2016, 2:41 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  James Tran
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  April 21, 2016, 2:40 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Secret, not so secret, of Primary Children's Hospital: we have a play room. And by play room, I mean a place where you can go and have all the toys, video games, and arts and crafts anyone could ever ask for. If you can't make it to the play room, ask your nurse for whatever toys and arts and crafts you want and they'll reach out to the play room and have all those goodies delivered!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Taylor Friesen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    April 20, 2016, 6:07 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    My almost one-year-old son just had an orchiopexy and I couldn't be more happy with the care he (we) received. He saw Dr. Cartwright who made my husband and I feel comfortable with the process. In addition, the facility was nice and the nurses were very personable; it was obvious they take great pride in their careers. When we were able to go see our son in recovery, the nurse was holding him, which was so much more personal to me than walking in to find him laying on a bed. I can't thank them enough for making this process a little less scary for new parents.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Jon Williams
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      April 19, 2016, 1:25 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Jameson Lewis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        April 15, 2016, 4:11 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        I had the unfortunate experience of having to bring my daughter to PCMC when she was 9 months old because she was severely dehydrated, to the point of complete lethargy, with no possibility that my wife and I could do anything about it (everything we tried to give her she would either throw up or it would exit her body as diarrhea). The staff in the ER was wonderful. Though it was hard to watch for my wife and I, they were able to get her back to normal in about 45 minutes. Thank you PCMC for the quick and efficient way you worked to save my daughter. She is now 13 yrs old and is living a healthy life.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Braiden Hart
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          April 12, 2016, 11:59 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          One of the friendliest, most professional, and capable hospitals in the nation.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Lily Lopez
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            April 11, 2016, 12:39 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Exelente

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Mandi Baez
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              April 7, 2016, 3:58 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Great hospital, awesome staff, & excellent service.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Sigfrid Robinson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                April 4, 2016, 8:46 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                My 17 months old baby girl had her heart transplant here, and doctors and all staff are amazing. 💟

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Wellington Andrade Pereira
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  April 3, 2016, 1:28 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    JD Lauret
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    March 30, 2016, 6:05 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Leonid Levin
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      March 29, 2016, 12:33 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Nathan Adolf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        March 17, 2016, 7:49 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Willa LeBaron
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          March 16, 2016, 1:22 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          This special top of the line hospital put my son & us first before worrying about what money they would receive. The staff excels the five star rating. TY for saving my sons life. Now 22 years later they r treating my granddaughter I am eternally grateful!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Jonni Allen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            April 22, 2013, 9:08 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Jamie Nuttall
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              March 10, 2016, 3:29 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              I had a family member take her son who had a broken femur to your emergency room. The family was not treated well at all. Not every broken bone on children is due to abuse. Take heart and do not pass judgment. You have extended degrees in your fields, that is why you are working at this hospital. Do not look down at us because we do not have the knowledge you do. If we fed a child before bringing them in, we're sorry! We were not planning on surgery either. Our family has donated to your hospital AND we have made 2 trees at the Festival of Trees. No longer will our family be participating due to your mistreatment of our family, AND your staff ASSUMING the worst case scenario.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Wade Larson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                March 7, 2016, 12:44 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Angela Romero
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Feb. 28, 2016, 9:34 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  My daughter had been ill a while back with fevers that wouldn't go away. I took her there and just because she would not give them a urine sample, they left us in a room for hours. Only checked to see if she could give the sample after an hour and a half of waiting. They wouldn't check her for anything else until they had the sample. I got very frustrated after sitting in the room for well over 5 hours when I told them to check her or let her go, they let her go home instead of checking for anything else. Hate the ER dept! I will never take her back there again!!!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    April Bolan
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Feb. 22, 2016, 5:09 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Love these people they saved my daughters life we go to rehab been to the Er. Many times and we see neurology orthopedics .ENT.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Joy Bradford
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Feb. 12, 2016, 4:10 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      They took super care of my grandson Maddox,,,,thank you for everything

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Amber Forster
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Jan. 22, 2016, 2:01 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Our family has been to PCMC many times over the last four years for multiple specialties. I am very conflicted as to what rating to give because some departments are run well while others are extremely unorganized. I chose a one star rating because depending on what specialty your child needs, you may or may not get high blood pressure from the stress of dealing with reps who have no idea what they are doing and will cause endless problems with scheduling appointments and tests. Oh, and if your child's need is urgent, even high priority can leave you waiting months for anything, depending what specialty you're looking at. If you're okay with leaving your child in pain for months then not getting treatment, come here. The ER has always been very quick to see both of our children and thorough. We have always appreciated the ER doctors taking time to answer all of our questions and make sure we are comfortable going home with everything from stomach flu symptoms to what to watch for after a seizure. The outpatient labs have always been amazing with drawing blood from a newborn or toddler. The one visit we have had to the Cardiology department left both my spouse and I impressed. This department seems to be run very well. Dermatology seems to be run with precision as well. I wish all the departments were run as well as cardiology and dermatology. We have had multiple appointments with gastroenterology and neurology for one child. The neurology receptionists were so overwhelmed by scheduling tests, checking patients in for appointments and scheduling follow up appointments that nothing was done correctly. The neurologist was extremely knowledgeable, kind, patient and explained our options very well. Although the physician was great, dealing with his office was a nightmare.This was extremely stressful in addition to the actual medical condition we were there to treat. In gastroenterology, I have seen many changes through the last three years as the clinic has moved from inside the hospital to the outpatient clinic. The wait time has remained consistent at about three months for new or established patients. This is unacceptable. The number parents call to schedule an appointment is a call center off campus. I feel this removes any responsibility from the reps who deal with parents of chronically ill children. This system has caused endless frustration for my family as we have had to deal with endless incompetence from the call center reps. On my last appointment, after waiting months to be seen while my child was in pain and losing weight, we arrived to find somehow we had been rescheduled and instead of being ten minutes early, we were hours late. No doctor in the GI practice could see us and we were told to reschedule and wait an additional two months. After telling the receptionist I was about to walk out and take our business elsewhere after all of the incompetence, lack of urgency, apathy and lack of medical treatment, she talked repeatedly with the physicians and we were seen. I had hope our daughter would finally get the medical treatment needed only to find physicians pointing fingers at each other, again, as no one knows what is wrong or what to do. Meanwhile, we are left with a child with chronic GI issues and other chronic health issues that we feel we do most of the treatment for. For years now I have attempted to seek medical treatment here locally for my child while getting told no treatment is available for most of her medical diagnoses and feeling left on our own trying to manage her care. We are now going to go out of state for her medical care to medical professionals who will at least try treatment for her complex diagnoses.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Eduardo Vargas
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Jan. 21, 2016, 2:10 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Alyssa Lace
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Dec. 31, 2015, 11:55 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            When I was 3 in a half (2003) I had a livertransplant and thanks to my dad and primary's they saved my life! I spent 48 days in the hospital. And they took wonderful care of me and my family! Thank you so much. To this day I am 16 and I'm leaving healthy and good! Everyone once in a while I will get sick with my weaked ammune system so I will end up in primary's and they take amazing care of me! Love Alyssa Osborne

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Kellie Hendrickson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Dec. 21, 2015, 1:45 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Very un organized to say the least. Not a good experience. I was told our daughters CT scan would be first thing in the morning. I was told the hospital would call me the day before to confirm the time and give me instructions. That never happened. I ended up calling and playing phone tag for an hour to try and find out what was going on. Finally some one called me back and told me that our time was at 1:30pm... That's fine, whatever. They gave me instructions and said my daughter could have a normal diet until 10:30 am before the scan. We go to the hospital and go to the imaging dept, check in and wait for an hour only to have some one come get us and tell us we're in the wrong place and we need to go up stairs. We go up there and finally get my daughter ready and have her IV put in and I tell them when she last ate...10:15am. Come to find out that's not ok it needs to be 6 hours fasting. Staff was rude and acted like it was my fault. We nearly got sent home after we had driven 500 miles and waited 2.5 hours... VERY unsatisfactory experience. Do not want to go back if I don't have to. Very unimpressed.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Chris Haslam
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Dec. 14, 2015, 2:10 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Excellent hospital with great staff. I'm comfortable here.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Adel Barakat
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Dec. 5, 2015, 3:51 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Open 24/7 alone gives this place 5 stars. Besides that everyone is friendly and they generally care about your child's health.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Travis Clark
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Dec. 5, 2015, 4:19 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    I've never been disappointed in the quality of care this hospital provides to children.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Chad Vargo
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Dec. 3, 2015, 11:28 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Great hospital. Take time with your kids and make sure you are comfortable. Thanks for world class care

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Patrick Lynch
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Nov. 29, 2015, 1:41 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        This place is amazing. We've brought a couple of our kids here for various issues, and they always go above and beyond what is asked. If I ever have to bring my kids here again, I know that they will be in the best care possible. For the size of this place, I found that their directions posted and signs guiding you to places also made things much easier.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Lauren Heaton
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Nov. 25, 2015, 6:49 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          I took my son up to the hospital when he was 3 months old in December 2014, my son was diagnosed with bilateral hydronephosis, what this means is my son's kidneys were 2 and 3 times normal size when I was pregnant with him. When i was still pregnant I met with Maternal Fetal Medicine, Dr. Hales in STG Utah, (Where I live), I took him up to this hospital, and got all the tests done, bladder tests, ultrasounds, MRIs, the whole shebang, I got him a scheduled surgery for 3 days later, and it was a non invasive surgery (they went thru his urethra), and he hasn't had any problems since! They have greatly improved his quality of life. He is now 14 months old, he is a happy, healthy toddler! I can't thank you enough Primary Children's Hospital!!!!!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            James Howard
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Nov. 16, 2015, 6:07 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Best place to take your kid when needed! Helpful, friendly and kind.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Matthew Hammond
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Nov. 15, 2015, 12:10 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Known for their high quality staff. The facilities are constantly updated and the care is first rate.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Josh Patterson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Nov. 14, 2015, 11:48 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Julie
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Nov. 2, 2015, 2:36 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Parking is bad. The streets are hard to find the hospital, even with navigation

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Bradley Muir
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Oct. 30, 2015, 3:08 a.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Jonathon Draper
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Sept. 15, 2015, 3:03 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Just because of billing for some services I hope to NEVER have to go back or take my future children there. I've. Even going there for over 12 years (started when I was in 5th grade) I feel bad for my parents having to deal with there billing department all those years. Now that I'm on my own I HATE that place because of billing!!!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Charles Simon
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Aug. 1, 2015, 2:17 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        I really love this hospital, my child has received excellent care here. There's no way i can name everybody who has helped my daughter without leaving someone off. I'll just give a world of thanks to the cardiology dept for their care over the years, to the transplant and CICU for the care and professionalism recently. They are all wonderful and my daughter and her mom and i are eternally grateful. Thank You. PS - The food in the cafeteria is very good ;-)

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Spanky Kennington
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          July 18, 2015, 4:27 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            butters giirl
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            July 6, 2015, 7:42 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            the cancer ward at primary's was phenominal. doctors and nurses were attentive and kind. GREAT experience for such a tragic thing.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              J O
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              June 25, 2015, 8:44 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Love this place

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Corey Walker
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                May 21, 2015, 12:01 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Great with guests!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Joe Czop
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Nov. 4, 2014, 4:49 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  By the time our phlebotomist arrived from being up on the floor (40 minutes after we arrived) my child was already anxious. They had us wait in a small dingy waiting area with the lab open right next to us. No one really was around. You had to pick up a phone and dial a number to get someone to talk to. When there they said they did not have a referal from our sons MD. Though I called the office and they confirmed they had faxed it. After about an hour the phlebotomist just left while they were "trying" to contact my sons Dr. after hours. Finally we just left after over a hour. There was no one around to tell that we were leaving and we never heard back from any hospital staff. The right hand never seemed to know what the left hand was doing. Overall this was a horrible experience.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Burt Clawson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    May 6, 2015, 8:24 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    My son was taken to the ER here in 2012. my ex-wife never paid the hospital bill. I would have been *happy* to take care of the bill had I known about it - but didn't learn of the unpaid bill until my entire tax return was confiscated on behalf of the hospital. Every time I attempted to speak to a supervisor in their collections department about this, I was told they were "not available" or "in a meeting". Unlikely. The agent also told me their system does "not allow them" to keep a second address on file which was the absurd reason given for their never having contacted me about this. *Really*? how do they manage double-insurance then? Clearly this too was a lie. I was promised that a supervisor would call me to help me resolve this issue, however I was never called. More lies. I do not know how they managed to take legal action against me while I was completely unaware that there was even a problem but you can be sure that a company - like an individual - can be judged by the company they keep. They (or their collections department) shamelessly engage in predatory collections tactics which are *certainly* immoral - if not actually illegal. They are deliberately unhelpful and completely dishonest. Avoid this hospital.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Calvin Hall
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      April 29, 2015, 5:02 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Was there for 7 hrs and left with no answer to what was wrong with our son who was doubled over from stomach pain. They did an x-ray, ultrasound and urine sample and couldn't figure out anything and between each test it was several hours before we would hear anything from the nurse or Dr. I understand we weren't the only ones there but that was very poor medical care for a top rated children's hospital

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Rosalba c
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        April 20, 2015, 10:49 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        buen servicio

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Frank Mead
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          April 15, 2015, 4:44 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Everyone was very nice there

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Jeff C
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Jan. 29, 2015, 8:17 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            After a family member went into the hospital for dizziness and was told they immediately needed 3 units of blood. This blood was donate by ever generous souls who give to the Utah blood bank. Nowhere ever did the hospital warn that they new that my insurance woudnt cover the blood, nor that it would cost $5,000 for the blood. Then they string you along with a story about a Financial Assistance Program that I had to spend months dealing with, showing them the most intimate details of my finances including tax returns, only for them to say they don't forgive a bit of it. So much for a not for profit hospital taking donated blood from a blood bank.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              David McCarty
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Dec. 27, 2014, 5:04 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              The doctors and nurses are all very good with the kids and the staff seems very knowledgeable.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Katt Hill
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Dec. 1, 2014, 6:04 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                My baby had broken his arm and the dr at we care got me all worried about my sons arm telling me I need to go to primary children's and that they are waiting for me. We had gotten an X-ray from we care of my 9 month old baby's arm and we know it's broken, I got to the ER at primary still worried about my sons arm, it was a really long wait and its midnight. Finally they had told me I was there because of child abuse case. After hours of waiting, talking to social workers and X-rays they FINALLY fix my poor baby's arm and gave him Motrin. It's 3am when we leave. In NO way did they put my baby first. When the Drs and ER already knew my baby had a broken arm NO ONE thought of the pain my baby was in until the very end of everything they decided at the end to give him Motrin.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Sheri Jones
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Dec. 1, 2014, 12:18 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Everybody we've interacted with at PCMC has been incredible--both extremely talented and very caring. Our daughter has had some very extensive procedures so we've spent quite a bit of time at the hospital and have been very impressed.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Julia Davis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Nov. 17, 2014, 1:27 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    We have had 2 very personal experiences where our grandchildrens lives were saved. They found a heart condition of my grandson at 3 months, did open heart surgery and has saved his life. The other lost 3 of her fingers, and specialist surgeons worked 6-8 hours to reattach them. Later she was code blue on 2 different occasions and was revived by the nursing staff. God's angels are in this hospital watching over the many children helped by them.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Catherine Greene
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Oct. 13, 2014, 12:18 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Héctor Ramírez
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        July 15, 2014, 7:17 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Chalisse Martineau
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          July 15, 2014, 4:12 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          We have been to Primary Children's Hospital many times in the last 6years; my son was born with Spina Bifida and Hydrocephalus. We work closely with the Spina Bifida Clinic and the NeuroScience Trauma Unit. All the doctors and nurses have a special place in our heart. We feel so grateful to have such a wonderful hospital full of amazing doctors and nurses so close to us. Thank you Primary Children's Hospital!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            selena keller-epps
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            June 9, 2014, 3:09 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            the hospital, staff, and doctors were all very helpful and wonderful. i live 2 and a half hours from the nearest primary's and they worked well with me around my schedual. but, the answering service is awful and rude. i called to confirm an appointment time 3 days ahead and got yelled at to call the day of my appointment to see what time it was, like i said i live 2 and a half hours away and i needed to know for sure what time i would have to leave and be back. the lady continued to yell at me then hung up the phone.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Patty Wolfkiel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              June 3, 2014, 11:57 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              We've been there three times with my son. The first time was directly after he was born (he was born with a congenital heart defect and a GI issue). They were very good to me and my fiancee. They knew how hard it was for us and were very accommodating and kind. The surgeon he saw was excellent, knowledgable and again very kind and understanding. And the couple of times after that were great. They were patient with us and understood our situation (I had to work and stay at home while my fiancee stayed with our son), and even while we visited and my fiancee and I got sick they were helpful and polite and patient. I'd recommend this hospital to anyone who's looking for one, it's definitely worth the drive.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Destiny Audette
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                March 19, 2014, 2 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Love the staff, best nurses I've ever worked with they are very caring and genuin. Visits tend to take some time and they always accommodate both parents and children with snacks and drinks. Doctors are very thorough and put effort in to make everything as convenient as possible. This hospital truly goes above and beyond to help children and make the experience as enjoyable as possible.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Margarita Ruiz
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Jan. 29, 2014, 4:41 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Muy bien

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Michelle Cleveland
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Dec. 21, 2013, 2:43 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Between the Life Flight nurses and the phenomenal care of the nurse practioners, doctors, and nurses of Primary Children's, our son's life was saved. He suffered from septic shock due to a ruptured appendix. While it was uncertain from one moment to the next whether he would live or not, ultimately, he survived. His pulling through was due, in large part, to his care at this amazing hospital. He was treated with tenderness and love. Each complication that arose, they knew how to treat it. We are so grateful! Without a doubt, I whole-heartedly recommend this hospital.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      U of U Pediatric Emergency Medicine Fellowship Program
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Dec. 2, 2013, 3:42 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Jacob Olson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Oct. 23, 2013, 4:38 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        This hospital is the worst hospital I have ever been to. If you have any children, especially children with a mental disability, don't take them to this hospital. I went with my nephew, who has brain tumors. My nephew is 15 but has the mentality of a 4yr old. After BRAIN SURGERY, literally the same day he had the surgery, he really had to use the rest room. He didn't have balance, and didn't fully understand why he was unable to control his body movements. (This being because of the surgery, and it only being hours after brain surgery.) Well when he asked to use the rest room and trying to explain that he couldn't move, and it being obvious that he needed help just by looking at him. The nurse, with 3 other staff in the room, snapped quickly- "Your a big boy, you do it all by yourself." Those were her exact words. I was sick to my stomach with anger, and after none of the other staff corrected her, I was so mad that I got tears in my eyes. Here is a helpless kid, mentally disabled, hours after a traumatic event, and being told that he should walk and pee all on his own. This child not only just had brain surgery, but he wasn't even capable of walking. And hearing this, it's easy to think- She must not have known the circumstances, and yes, I wish that were true. I wouldn't have been offended and I would have understood entirely. No, this woman was fully aware of his disability, AND that he just had brain surgery. This is why I will NEVER EVER go to this hospital. And since this experience, I have heard many similar stories, and many other horror stories of kids being mistreated. I'm sure there are people at this hospital with morals and a true desire to help people. But this was my experience and I wanted to share it. Thank you.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Pablo Quiroga
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Aug. 6, 2013, 7:47 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          I took my one year old baby for an allergy test and we needed to do a blood test. So we took her to do the blood test and there were two nurses, I am not going to give their names, I am going to call them nurse A and B. So nurse A started to get everything ready so she went ahead and put the needle in my baby's arm, so she couldn't find the vein so she kind of started digging in my little girl's arm. Here is when it comes nurse B and told nurse A let me do it, what I think is nurse A was practicing which is understandable that they are not 100% qualified for everything, but nurse B came she kept doing the same thing in the baby's arm. So I told them pretty much get the needle out of her arm and I left. I have to say both of those nurses were unprofessional and in need of more learning. I don't know how they can qualify to work in a children's hospital when they don't know how to work with children. Was my worst experience ever on that place. But I am not going to judge everyone there. I just had the bad luck to have these two unprepared nurses helping my baby.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            staci d
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            March 14, 2013, 4:08 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            I wish there was another children's hospital in the area, so we could have a choice. PCMC is beautifully decorated, most people are friendly, caring and loving. Over the years our children have to be seen repeatedly in 2 departments: cardiology and urology. We have been happy with the cardiology dept. They are caring, knowledgeable, and treat families with respect. Urology we have not been happy with and we are currently looking for a local pediatric urologist. One of our children had surgery and there were some painful complications afterwards that the surgeon from urology put off dealing with for 8 days. For 6 days he cancelled the 2nd surgery that she needed to relieve her kidneys. It got to the point that the after care nurses were suggesting we complain to the hospital. I regret that we didn't, we just kept trying to deal with the surgeon. It didn't help that he was very difficult to get in touch with. At some of our appointments we have felt that urology doesn't seem to focus on the problem or take the time to understand what the problem is. It has been quite frustrating. If it wasn't for urology, we would give a 4 star rating. We have had a couple of small problems with billing... losing our insurance info, and even our address on random bills. Almost all of the bills have made it to us (and we always pay them), but when they don't, the bill goes to collections and then they put a levy against us (all without our knowledge) and then the state charges us for the bill (which, of course we're willing to pay) plus a fee because they lost our address again. The most frustrating part of that is they don't seem to be apologetic. It would be nice if they just admitted they lost our info again. All in all, we recommend the hospital, but not the urology dept.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Joao Fontoura
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Dec. 30, 2012, 4:26 p.m.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                jalal Norrise
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Sept. 24, 2012, 6:41 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Wonderful !!!!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Janson Pace
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  July 26, 2012, 12:35 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Very accommodating and professional. The nurses and doctors have been very nice to our daughter in prepping her for surgery.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Ryan Bickmore
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    June 1, 2012, 1:03 a.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    My son was born with a bi-lateral cleft lip and palate. The cranio-facial team has been amazing with my son. His lip has come together so well that you can hardly notice the scars. He has a beautiful smile now. The therapists, nurses, and other volunteers have been so friendly and helpful in getting us whatever we need while we are in recovery at the hospital.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Anton Kuhlmann
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      March 2, 2012, 9:16 p.m.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Been there twice in the er, missed diagnoses both times. If you have the iq over turnip they treat you like crap and look the other way and totally dismissing what you thought was wrong.

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Steve Baker
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      9 Feb 2018

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Us mri consistently helps my patients have the best image and read available through MRI and Xray imaging. Thry also have CT and offer the best experience. Thank for taking care of our patients and for being one of the best in the industry. Highly recommend!

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Adam Anderson
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      9 Feb 2018

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      US MRI has always taken extremely great care of my patients. They schedule them quickly and treat them like gold. MRI, CT, and X-ray equipment is the highest quality available. I highly recommend US MRI.